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Care Coordinator - 00277 (HHM050) - Mon-Fri 9AM-5PM

Job Details

Job Location

Coram - Coram, NY

Education Level

4 Year Degree

Salary Range

$26.48 - $26.48 Hourly

Job Description

Position Summary:

Care Coordinators are responsible for working collaborative with their clientele, all their support systems to include community providers to insure support for overall health and wellness.

Essential Accountabilities:

+ Conduct outreach activities through various methods and engage individuals with chronic medical conditions, mental health issues, and/or substance use disorders, often co-occurring.

+ Conduct initial and ongoing comprehensive assessments to determine strengths and identified needs.

+ Prepare and revise care plans to reflect client needs and personal goals with a focus on maintaining health and wellness.

+ Maintain contact with clients at least monthly, and more often as needed, providing telephonic as well as face to face outreach, engagement, and comprehensive service planning in the field.

+ Advocate for and support clients to ensure access to resources necessary to support wellness/self-management and decrease frequency of emergency room visits and inpatient hospital admissions.

+ Monitor and coordinate all care for clients, including access and maintenance of medical insurance, linkage to treatment providers and community resources.

+ Collaborate with community providers at least monthly as part of a multi-disciplinary team to ensure goal-directed care planning.

+ Conduct crisis intervention when needed and follow up accordingly.

+ Maintain detailed, timely, and accurate record keeping in an electronic medical record. Coordinate with supervisor, office manager, and health home outreach team in a timely manner to ensure accurate caseload status (including enrollments, closures, and screen outs).

+ Complete all required monthly documentation as required to ensure continuity of engaged clients’ medical insurance and to ensure appropriate and accurate billing.

+ Work as part of a care management team, attend and participate in weekly team meeting to provide feedback and share resource information relating to client needs, issues and concerns.

+ Be responsible for reporting/coordinating daily office and field schedules with other members of the team and supervisor

+ Offer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs.

+ Attend periodic trainings to enhance skill level and learn about wellness self-management and best practice skills.

+ Participate in bi-weekly individual supervision to address concerns/issues and improve skill development.

+ Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned.

+ Be responsible for agency cell phone, laptop, and associated items.

+ Follow program guidelines as outlined in the personnel manual.

+ Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field.

Other Responsibilities:

+ Maintain confidentiality at all times.

+ Participate in activities of other staff members in their absence or during periods of staff shortage.

+ Represent the agency at meetings, trainings not otherwise specified.

+ Ability to work flexible schedule as work schedule and locations are subject to change

Qualifications

Bachelor’s degree and two years’ experience in Human Services required; New York State driver’s license and access to a vehicle required