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Description

Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology.

+ Assist in coordinating patient flow throughout the clinic, from registration to discharge.

+ Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.

+ Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers.

+ Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation

Salary Range: $26.42 - $37.49/hrlyQualifications

Required:

+ Excellent organizational skills and ability to prioritize assignments.

+ Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

+ Excellent cash handling skills, ensuring co-pay collections and cash drawers are maintained follow University set standards.

+ Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

+ Skill in using a PC with associated programs including Word, Excel, and Email.

+ Demonstrate work experience and knowledge with a database computer program.

+ Knowledge of major medical insurance plans and types of coverage provided.

+ Working knowledge of Care Connect system to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports

+ Knowledge of medical terminology.

+ Travel to SM and Westwood locations as needed

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