• Care Coordinator - Crisis

    Sweetser (Saco, ME)


    Care Coordinator - Crisis

     

    Job Code:12983

     

    Department:Crisis Intervention Adult

     

    FT/PT Status:Full Time

    Summary:

    _Make a real difference when it matters most._

     

    Are you passionate about helping individuals and families through their most challenging moments? Join **Sweetser’s** compassionate and dedicated team as a **Care Coordinator – Crisis Services** , where every day offers the opportunity to bring stability, hope, and healing to those experiencing behavioral health crises.

    In this vital role, you will:

    + Provide immediate **crisis intervention** and **stabilization support** for individuals and families in need.

    + Conduct **comprehensive assessments** and deliver **community-based interventions** tailored to each person’s unique situation.

    + Offer **follow-up support** for up to 60 days, ensuring ongoing care and connection to necessary services.

    + Serve as a key liaison, fostering **collaboration, coordination, and communication** between **Sweetser** and **Maine Behavioral Health’s Certified Community Behavioral Health Clinic** team.

     

    If you’re a compassionate professional who thrives in dynamic, fast-paced environments and is driven by the desire to make a lasting impact in your community, we’d love to hear from you.

     

    Join us in providing care that truly changes lives.

    E** **SSENTIAL** **FUNCTIONS** **:

    + Respond to requests for crisis intervention, consultation, and support for person served, family members, community-based service providers and state agencies in order to assist in stabilization of Crisis situations involving children and/or adults who are experiencing an acute psychiatric crisis.

    + In collaboration with the caller, determines the need for a face-to-face assessment and, if needed, negotiates a meeting site convenient for the individual that provides safety for all involved. Crisis staff are encouraged to provide service in the least restrictive setting that supports the comfort and dignity of the person served.

    + May provide co-response with law enforcement for cases with behavioral health concerns.

    + May facilitate voluntary or involuntary hospitalization in accordance with state regulations.

    + Develops and participates in implementation of crisis follow-up by providing stabilization support for up to 60 days.

    + Promotes statewide crisis services through outreach/education and marketing.

    + Provides reciprocal communication between Sweetser and Maine Behavioral Health's Certified Community Behavioral Health Clinic team.

    + Participates in collaborative meetings as scheduled, including morning huddles, and provides ongoing feedback, problem solving, and case consultation to the MBH CCBHC team.

    + Other duties as assigned.

    K** **NOWLEDGE** **AND** **S** **KILLS** **:

    + Demonstrates professionalism and collaboration with others.

    + Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement.

    + Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively.

    + Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention.

    + Provide crisis assessments and develop/implement stabilization plans that are creative and specific to the persons served and their needs and promote health and growth with the goal of reintegration into the community.

    + Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines.

    + Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience.

    + Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients.

    + Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing.

    + Intermediate computer skills required.

    + Fluent in reading, writing, and speaking English.

    EDUCATION:

    + Associate's degree required, Bachelor's degree preferred.

    CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

    + Maintain a valid state driver's license.

    + MHRTcsp desirable.

    EXPERIENCE:

    + Minimum of two years relevant experience required. Mobile crisis experience preferred.

    + Lived experience preferred.