• Patient Access Representative | Whitefish…

    Logan Health (Whitefish, MT)


    This position is responsible for completing patient registration duties and providing administrative support for assigned area(s). Collects and validates accurate patient demographic and insurance information, verifies authorizations and referrals as required and data enters necessary information into registration system. Informs the patient of estimated liability at the time of service, collects patient liabilities, identifies patients in need of financial assistance and refers patients to financial counseling as necessary.

     

    Our Mission: Quality, compassionate care for all.

     

    Our Vision: Reimagine health care through connection, service and innovation.

     

    Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

     

    About the Role

     

    Logan Health is seeking a Patient Access Representative (PAR) – to support both our Logan Health Medical Center (LHMC) and Logan Health Whitefish (LHW) locations. This role is perfect for someone who thrives in a fast-paced environment, learns quickly, and enjoys variety in their workday. As a float, you’ll have the opportunity to support multiple registration desks, occasionally in the same day, and gain valuable experience across departments. You’ll play an essential role in creating a positive first impression for patients and visitors, ensuring each registration experience is accurate, efficient, and compassionate.

    What You’ll Do

    + Perform all standard Patient Access Representative duties at various registration desks.

    + Greet and assist patients, verify insurance and demographic information, and ensure accurate data entry.

    + Answer incoming calls and provide exceptional customer service.

    + Support coverage needs between Whitefish and Kalispell as assigned.

    + Occasionally provide night-shift coverage, as needed.

    Schedule & Travel

    + Typical Hours: 8:00 AM – 4:30 PM (varies based on coverage needs)

    + Primary Shift: Day shift, with occasional night coverage if needed

    + Weekends/Holidays: May be required depending on department needs

    + Travel: Minimal — limited to travel between LHW and LHMC

    Why You’ll Love This Role

    + Work across two outstanding Logan Health hospital campuses

    + Variety and flexibility in your daily work

    + Opportunity to learn multiple registration areas and workflows

    + Supportive and team-oriented environment

    + Ideal for someone who’s organized, adaptable, and eager to grow in healthcare

    Qualifications

    + High school diploma or equivalent required

    + Prior experience in registration, customer service, or healthcare preferred

    + Excellent communication, multitasking, and problem-solving skills

    + Ability to adapt quickly to different work areas and schedules

    Benefits

    + Competitive pay and comprehensive benefits package

    + 401(k) with generous employer match

    + Health, dental, and vision coverage

    + Paid time off, holidays, and extended illness bank

    + Employee wellness programs and discounted gym memberships

     

    Ready to Join Us?

     

    If you’re looking for a dynamic role that offers variety, teamwork, and the chance to make a meaningful impact every day — apply today and take the next step in your career with Logan Health!

    Shift:

    Variable (United States of America)

    Schedule:

    Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

     

    Notice of Pre-Employment Screening Requirements

    If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

    + Criminal background check

    + Reference checks

    + Drug Screening

    + Health and Immunizations Screening

    + Physical Demand Review/Screening

     

    Equal Opportunity Employer

     

    Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.