• Distribution Clerk I

    Xylem (Rockford, IL)


    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

    The Role:

    The Distribution Clerk supports the daily administrative and customer service functions within the distribution center. This role manages incoming communication to the shared mailbox, ensuring timely and professional responses to both internal and external inquiries. The clerk assists with order tracking, shipment status updates, and coordination across departments to resolve issues efficiently.

    Core Responsibilities:

    To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

     

    + Monitor and manage the DC shared email inbox; ensure timely, accurate, and professional responses.

    + Partner with Shipping, Receiving, and Inventory teams to resolve customer or internal inquiries.

    + Update SAP transactions, reports, or shipment records as needed (training available).

    + Assist with cycle counts, reconciliation, and order documentation when necessary.

    + Provide general administrative support for the DC, including reporting, filing, and communication tracking.

    + Uphold strong attention to detail and ownership of inquiries from start to resolution.

    + Other duties as assigned by management/supervisor

    Qualifications:

    + 2+ years of experience in shipping and receiving, or similar role

    + ERP system experience, SAP preferred

    + Proficient in Microsoft Office and comfortable with cross-functional communication.

    + Forklift experience preferred

    + Cycle counting experience preferred

    + Strong written communication and email etiquette required.

    What We Can Offer You:

    Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:

    + Generous PTO package and paid holidays

    + Generous retirement savings plan

    + Customizable health, dental and vision insurance (eligible on first date)

    + Career progression plans

    + Reward and recognition programs

    + Paid parental leave

    + Tuition Reimbursement

    + Company Wellness Program

    + Employee Discount Program

     

    The estimated pay range for this position is $18/hr. to $22/hr.. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

     

    Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

     

    At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

     

    Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation