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_Accepting applications until further notice._

Meet the Team:

Cisco's Collaboration Devices team is seeking a driven Product Manager to join the IP Phone team. Our customers use Phones to run their business. Each customer has different use cases and different requirements. We work closely with those customers to understand what those use cases are and provide solutions that will meet their needs.

In this role, you will collaborate with other product managers, engineers, designers, Cisco sales teams, Cisco partners, and customers to enhance and support existing products and develop new products. You will develop broad technical knowledge across the entire Endpoints product line, deliver high-impact presentations, and have a passion to continuously improve the entire product line. You will work closely with the Webex Calling and other Cisco product teams to build and deliver complete customer solutions. This role collaborates regularly with Product Managers, our GTM team, TMEs, engineers, Cisco sales team, Cisco partners, and Cisco customers.

What You'll Do:

+ Focus on understanding customer needs, incorporating feedback, and identifying opportunities to deliver the greatest value

+ Work with large Service Providers to onboard them with Cisco Voice and Video phones, making them a key channel for our products.

+ Use our Migration tools to help customers move from On prem to the Cloud, enabling our Calling platform business to grow faster.

+ Collaborate with Devices product managers and marketing team to develop product positioning and messaging that resonates with the Cisco sales teams, Cisco partners, and Cisco customers

+ Work with Product Managers and Engineering teams across the Devices team, the Webex Calling team, and other Cisco product teams to investigate feature and platform innovations that help deliver innovative customer solutions.

+ Showcase our product portfolio and technology through presentations and demonstrations, and share our vision with customers, prospects, and customer-facing teams throughout all of Cisco

+ Provide product presentations and training to Cisco sales teams and partners

Minimum Qualifications:

+ Experience working with devices, including a deep knowledge of the various device technologies, and how devices integrate with Calling Infrastructure and other Cisco products.

+ User insight and empathy with our users and the daily problems that they face.

+ Ability to easily communicate complicated concepts to non-technical audiences, and comfortable presenting to groups of all sizes and seniority levels.

+ Knowledge of large Service Providers and their channel to market.

Preferred Qualifications:

+ Passion for bringing creativity to solve complicated problems in unexpected ways.

+ Ability to support key customer engagements.

+ Comfortable using AI to innovate and create impactful solutions that meet evolving customer needs. Can Incorporate AI into daily operations to optimize productivity and improve decision-making.

+ Continually challenge yourself to stay knowledgeable in a quickly evolving field.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $182,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with critical or emergency issues for family members

+ Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;

+ 1% of incentive target for each 1% of attainment between 75% and 100%; and

+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$152,400.00 - $255,100.00

Non-Metro New York state & Washington state:

$134,300.00 - $224,800.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.