• EPIC Beaker ATE POD Leader- Evergreen

    Insight Global (Arlington, TX)


    Job Description

    Join a high-impact “big bang” Epic Beaker go-live initiative spanning multiple clinical sites in Dallas, TX. This fast-paced, two-month engagement will support the successful deployment of Epic Beaker through classroom training, hands-on support, and leadership of ATE (At-the-Elbow) resources.

     

    • Role Summary

     

    As an Epic Beaker ATE Team Lead (Pod Leader), you will play a critical role in guiding the ATE support team and ensuring seamless training and go-live support for clinical staff. You’ll lead a pod of 4–6 ATE Support Specialists, coordinate with internal Epic resources, and serve as the primary liaison between frontline support and project leadership.

     

    • Key Responsibilities

     

    Lead and supervise a team of 4–6 ATE Support Specialists across multiple sites

     

    Facilitate classroom-style Epic Beaker training during the first four weeks on-site

     

    Provide hands-on support and mentorship during go-live activities

     

    Coordinate with internal Epic resources during initial onboarding and overlap period

     

    Build rapport with clinical staff during the pre-launch meet-and-greet week

     

    Ensure consistent communication and issue escalation to the Epic Delivery Project Manager

     

    Maintain daily oversight of training quality, support coverage, and team performance

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Active Epic Beaker Certification or Epic Beaker Proficiency

     

    Prior experience in Epic Beaker implementation, ATE go-live support, or analyst-level project work

     

    Strong leadership and communication skills in clinical and technical environments

     

    Ability to manage multiple priorities across diverse clinical settings

     

    Availability to work full-time on-site in the DFW area