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  • Manager Information Technology Services 1…

    New York State Civil Service (Latham, NY)



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    NY HELP No

     

    Agency Information Technology Services, Office of

     

    Title Manager Information Technology Services 1 Infomation Security - 9863

     

    Occupational Category I.T. Engineering, Sciences

     

    Salary Grade 27

     

    Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

     

    Salary Range From $106898 to $131665 Annually

     

    Employment Type Full-Time

     

    Appointment Type Contingent Permanent

     

    Jurisdictional Class Non-competitive Class

     

    Travel Percentage 0%

     

    Workweek Mon-Fri

     

    Hours Per Week 37.5

     

    Workday

     

    From 8 AM

     

    To 5 PM

     

    Flextime allowed? No

     

    Mandatory overtime? No

     

    Compressed workweek allowed? No

     

    Telecommuting allowed? Yes

     

    County Albany

     

    Street Address 31 British American Blvd.

     

    City Latham

     

    State NY

     

    Zip Code 12110

     

    Duties Description Under the direction of senior leadership within the Office of Information Technology Services\Chief Information Security Office\Cyber Command Center, the incumbent will serve as Senior Security Operations Center (SOC) Use Case and Content Developer and be responsible for creation of procedures, implementation of processes and development of Use Cases and Contents for managing and maintaining NYSOC systems. The candidate will work closely with management, analysts, and threat intelligence team to create SIEM rules and analytic tool automations to improve event monitoring and response. The incumbent will lead the development of use cases, rules, log source, application maintenance and updates. The candidate will collaborate with internal and external teams on SIEM functional requirements: logging, event collection, normalization, correlation, storage, system access, reporting, and customization. This position requires the incumbent to possess a solid understanding of the current cyber threat landscape, the tactics, techniques, tools, and procedures commonly leveraged, and the steps necessary to swiftly identify and contain a potential cyber threat. Additionally, this position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction. Due to the nature of the work performed by the SOC, this position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities as needed. This position is available and can be filled in any of the following NYSOC locations: Latham, Rochester, or New York City. Additional information on work schedule will be discussed at time of interview.Specific duties include, but are not limited to:• The Senior Use Case and Content Developer will work closely with management, analysts, and threat intelligence team to create SIEM rules and analytic tool automations to improve event monitoring and response.• Work with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as procedures. • Monitor the SIEM and Incident Management systems performance.• Develop use cases, rules, log source, application maintenance and updates• Provide training to other technical staff members• Configure custom log sources for SOC applications, and management• Collaborate with internal and external teams on SIEM functional requirements: logging, event collection, normalization, correlation, storage, system access, reporting, and customization• Coordinate change management processes for testing and validating systems to production• Review log sources, alerts, and integrations for auditing• Conduct research, analysis, and correlation across a wide variety of SOC processes, procedures, and use cases • Review cases escalated by SOC analysts to investigate, contain and remediate• Plan and recommend modifications or adjustments based on testing results or system environment• Identify new use cases and playbooks that need to be developed based on incident reviews• Document and escalate incidents using information gathered from a variety of sources• Create technical reports and executive summaries related to cyber security incidents and events.• Provide guidance and input on active projects to help identify and resolve issues/problems to ensure successful outcomes are achieved• May supervise subordinate staff in the proper performance of their duties and perform the full range of administrative supervisory responsibilities.

     

    Minimum Qualifications Non-competitive: Seven years of information technology, cybersecurity, or information assurance experience*, including one year at the supervisory level.*Substitutions:A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor’s substitutes for two years of required experience.An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience.A master’s degree or higher in computer science or related field substitutes for one year of required experience.

     

    Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

     

    Some positions may require additional credentials or a background check to verify your identity.

     

    Name ITS Human Resources

     

    Telephone 518-473-0398

     

    Fax 518-402-4924

     

    Email Address [email protected]

     

    Address

     

    Street Empire State Plaza

     

    Swan Street Building, Core 4, Floor 1

     

    City Albany

     

    State NY

     

    Zip Code 12220

     

    Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

     


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