• Manager of Business Analysts

    Do it Best Corp. (Chicago, IL)


    Manager of Business Analysts Location: Dallas, TX, Chicago, Il, Fort Wayne, IN Level: Salary Division / Department: IT Reporting to position: VP, Office of the CIO Travel: N/A About the Role: The Manager of Business Analysts leads a team of business analysts in identifying, analyzing, and improving business processes, systems, and data-driven decision-making. This role is responsible for guiding the BA team in developing requirements, supporting project delivery, and ensuring solutions align with business objectives and strategic priorities. The Manager will act as a bridge between business stakeholders, IT, and project teams, fostering collaboration, efficiency, and innovation. Key Responsibilities Leadership & Team Management

     

    + Lead, coach, and develop a team of Business Analysts to ensure high-quality delivery, professional growth, and continuous improvement

    + Establish and maintain BA methodologies, standards, and best practices across projects

    + Oversee resource allocation, workload management, and performance evaluations for the BA team

     

    Strategic Analysis & Delivery

     

    + Partner with business and technology leaders to define project scopes, objectives, and success metrics

    + Ensure business requirements are well-documented, traceable, and aligned with organizational strategy

    + Oversee the creation of business cases, feasibility studies, and impact analyses to support strategic initiatives

    + Support enterprise transformation initiatives through data analysis, process improvement, and solution design

     

    Stakeholder Engagement & Communication

     

    + Build strong relationships with stakeholders across departments to understand business needs and priorities

    + Serve as the escalation point for complex analysis challenges and stakeholder alignment issues

    + Communicate analytical findings, project updates, and recommendations clearly and effectively to executive audiences

     

    Process Improvement & Governance

     

    + Identify opportunities to optimize processes, improve efficiency, and enhance data-driven decision-making

    + Implement tools, templates, and frameworks to improve BA efficiency and documentation quality

    + Ensure compliance with governance, change management, and project management frameworks

    + Establish a community of practice for business analysts across the organization

    Qualifications Education & Experience:

    + Bachelor’s degree in Business Administration, Information Systems, or related field (Master’s preferred)

    + 7+ years of experience in business analysis or related roles, with at least 2–3 years in a leadership or management capacity

    + Proven track record leading BAs in large-scale projects or transformation initiative

    + Experience working within Agile, Waterfall, or hybrid environments

    + Experience establishing and managing business analysis best practices, standards, and methodologies (e.g., IIBA BABOK®, Agile Extension, or equivalent frameworks)

    Skills & Competencies:

    + Strong analytical, critical thinking, and problem-solving skills

    + Excellent communication, facilitation, and stakeholder management abilities

    + Proficient in business process modeling, requirements management, and data analysis

    + Familiarity with tools such as Azure DevOps, JIRA, Confluence, Power BI, Visio, or similar

    + Demonstrated ability to drive continuous improvement and foster a collaborative team culture

     

    Benefits available to you…

     

    + Full insurance benefits package including Medical, Dental, & Vision

    + Paid time off to foster work/life balance

    + Profit sharing

    + Bonus Pay opportunities

    + Retirement funding opportunities

    + Education reimbursement

    + Health club reimbursement

    + Career advancement opportunities

     

    About True Value For more than 75 years, True Value has empowered independent retailers to become a recognized, trusted fixture on Main Streets everywhere through its iconic brand. From expansive product sets and market-customized assortments to innovative marketing programs and value-added services, True Value is the partner for all things hardware. Now part of the Do it Best Group, the world’s largest independent home improvement co-op, True Value continues to support thousands of stores globally while retaining an independent spirit, community focus, and its trusted legacy brand. For more information, visit truevaluecompany.com.