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Vice President, Human Resources – U.S. and Canada

Job Description:

The Vice President, Human Resources (U.S. and Canada) is a key HR leadership team member responsible for driving a people-centric strategy across the region. This role ensures we have the right talent, leadership capabilities, and engagement to meet the demands of a dynamic business environment. The VP partners closely with regional and corporate leadership to shape and execute people strategies that accelerate business performance, enhance organizational culture, and enable leadership excellence.

Core Responsibilities & Duties:

+ Serve as a strategic partner to operational leadership across the US & Canada.

+ Align People Operations priorities with business objectives, leveraging workforce analytics and talent insights.

+ Provide strategic counsel to Regional leaders and senior operational leaders on complex human capital matters.

+ Lead culture, engagement, and employee experience initiatives that drive engagement, retention, and high performance.

+ Champion and scale leadership development, coaching, and succession planning efforts across the region.

+ Act as the executive escalation point for significant employee relations and organizational challenges.

+ Partner with the Corporate Talent Acquisition team to ensure top talent is acquired efficiently and aligned to business goals.

+ Ensure effective execution of compensation strategies aligned with local markets and company goals.

+ Drive HR compliance, policy consistency, and labor law adherence across diverse geographies

+ Foster cross-functional collaboration with HR Centers of Excellence (CoEs), including Total Rewards, ESG, Talent Development, and HR Technology.

+ Build and lead a high-performing regional People Operations team with a focus on continuous improvement and leadership impact.

+ Represent the voice of the employee in executive discussions and ensure fair and equitable workplace practices.

+ Other duties as assigned

Qualifications:

+ Bachelor's degree in Human Resources, Business Administration, or a related field (MBA or advanced degree preferred).

+ SPHR, SHRM-SCP or equivalent HR certification strongly preferred.

+ 10+ years of progressive HR or People Operations leadership experience, preferably in logistics, supply chain, or multi-site environments.

+ Proven success as an executive HR partner driving talent strategies across geographically dispersed teams.

+ Strong business acumen and ability to influence at the executive level.

+ Expertise in organizational development, workforce planning, and employee engagement.

+ Deep knowledge of U.S. and Canadian employment laws and regulatory frameworks.

+ Experience managing change and transformation initiatives in complex environments.

+ Ability to travel up to 60% across the U.S. and Canada as business needs require.

+ Bi-lingual (English & Spanish) preferred.

+ Experience working in both union and non-union work environments is preferred

Skills:

+ Strategic mindset with operational execution excellence.

+ Strong relationship builder and influencer across all levels of an organization.

+ High emotional intelligence with strong communication and leadership presence.

+ Skilled in HR systems, data-driven decision making, and using analytics to drive results.

+ Experience with coaching, talent development, and succession planning frameworks.

+ Passion for people, culture, and driving business outcomes through talent.

Forward Air is an Equal Opportunity employer.

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About the Team