• Food and Beverage Administrative Supervisor

    Omni Hotels (Hot Springs, VA)


    Location

     

    The Omni Homestead Resort & Spa

     

    Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

     

    The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

    Job Description

    Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. This supervisor will oversee the administrative support for the Food and Beverage Department as well.

    Responsibilities

    + Responsible for assigned shift, assisting in overall management.

    + Supervise and coordinate assigned shift.

    + Assist in overall supervision of the department as outlined in manager's job description.

    + Check staff punctuality.

    + Complete environmental checklist for dining room.

    + Spot check liquor pars.

    + Order daily supplies.

    + Hold pre-meal meetings.

    + Follow up on established training steps.

    + Handle guest comments and complaints.

    + Ensure guest satisfaction.

    + Stay on the floor during peak hours.

    + Communicate with guests and receive feedback.

    + Observe, teach, and correct staff's service.

    + Monitor each guest experience.

    + Examine food preparation.

    + Examine beverage presentation.

    + Handle any guest complaint.

    + Maintain condition of dining room.

    + Administrative responsibilities.

    + Assist manager in:

    + Scheduling

    + Forecast weekly

    + Forecast monthly

    + Completing weekly payroll

    + Participate in interviewing new employees.

    + Prepare maintenance requests and follow-up.

    + Complete other assigned duties

    + Cost control

    + Monitor food and liquor requisitions

    + Monitor food waste.

    + Monitor labor and payroll costs.

    + Check bar controls, shot glass use, red lining, bottles totally empty.

    + Must be familiar with and adhere to all liquor liability laws:

    + Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests.

    + Prohibiting the sale/service of alcohol to minors.

    + Must know emergency procedures (including CPR) and work to prevent accidents.

    + Perform any other duties assigned by management.

    Hotel Specific Essential Functions:

    + Monitor flow of Associates in any area worked (arrival / departure / timeliness)

    + Flex and flow to business levels in the shift for the shift

    + Active in all areas of Food & Beverage as support

    + Actively participate in MOS audits for service Associates

    Tools and Equipment:

    + Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine

    Working Environment:

    + Interior of hotel, in all areas of the hotel.

    + Exterior of hotel with exposure to weather conditions.

    + Exposure to various hazardous chemicals.

    + Exposure to food items and beverages.

    Qualifications

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .

     

    Job LocationsUS-VA-Hot Springs

     

    Posted Date1 week ago(11/7/2025 4:01 PM)

     

    Requisition ID 2025-129262

     

    # of Openings 1

     

    Category (Portal Searching) Food & Beverage