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Experience Job Title: Clinical Liaison

Job Description

Join a team dedicated to enhancing the quality of life for patients in need of home infusion therapy. As a Clinical Patient Coordinator, you will collaborate with healthcare professionals in physician offices and clinic settings to facilitate infusion patient referrals and coordinate patient care. Your role will be instrumental in ensuring high-quality service delivery to patients receiving critical therapies at home.

Responsibilities

+ Prioritize providers/offices based on potential, current referrals, profitability, service needs, and probability of success.

+ Work closely with clinical branch personnel to ensure the highest level of customer satisfaction.

+ Utilize appropriate marketing materials and tools to convey consistent messaging across the organization.

+ Educate communities, providers, and clients about home infusions to generate awareness and referrals.

+ Identify new referral sources and execute outreach strategies to increase patient volume.

+ Promote and sell IVIG therapy to healthcare providers

Essential Skills

+ Experience in healthcare either in Nursing or Pharmacy.

+ Knowledge of home infusion, specifically IVIG.

+ Experience in allergy/asthma/immunology, transplant, dermatology, and neurology.

+ Strong customer service skills.

+ Proficiency in order entry, pharmacy, and healthcare sales.

Additional Skills & Qualifications

+ Minimum of 2 years in healthcare or pharmaceutical.

+ Strong communication and organizational skills.

+ Knowledge of medical terminology and insurance policies.

Work Environment

This is a hybrid/remote role with employees working Monday to Friday from 8 am to 5 pm. Visits to provider offices occur from 10 am to 3 pm. Employees work remotely at the start of the day and do not need to report to an office. The company provides an American Express card for expenses and mileage reimbursement.

Job Type & Location

This is a Permanent position based out of Northern Ohio

Job Type & Location

This is a Permanent position based out of Cleveland, OH.

Pay and Benefits

The pay range for this position is $105000.00 - $120000.00/yr.

Health Insurance: Access to group medical plans, including dental and vision coverage.Life & Disability Insurance: Short- and long-term disability options, plus voluntary life insurance.401(k) Retirement Plan: Participation in a multiple employer plan with diverse investment options.Paid Time Off: Vacation and sick leave policies (exact days may vary by role and tenure).Employee Support Services: COBRA administration, premium tracking, and online enrollment tools.Work-Life Balance: Some roles offer flexible scheduling or remote work options when needed.Training & Development: Opportunities for professional growth, especially in clinical and pharmacy roles.

Workplace Type

This is a hybrid position in Cleveland,OH.

Application Deadline

This position is anticipated to close on Nov 28, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.