• Front Desk Patient Services Specialist II…

    Saint Luke's (Lees Summit, MO)


    Job Description​

    **Location:** Lee’s Summit

    **Schedule:** Monday–Thursday 7:00 AM–5:30 PM

     

    No weekends. No holidays.

     

    About the Role

     

    Our Maternal Fetal Medicine team is seeking a professional, compassionate, and detail-oriented Front Desk Patient Services Specialist to support our high-risk obstetric clinic. This role is vital in creating a welcoming and efficient experience for patients and families during a very important time in their lives.

    Key Responsibilities

    • Serve as the first point of contact for patients, families, and visitors by providing warm, professional customer service

    • Check patients in and out, verify insurance, collect copays, and update demographics

    • Manage multi-line phones, schedule appointments, coordinate referrals, and handle messages

    • Maintain accurate documentation and support clinic workflows to ensure timely care

    • Collaborate with nurses, sonographers, physicians, and administrative staff to support patient flow in a fast-paced specialty clinic

    • Assist with coordination for specialized programs within the MFM clinic, including high-risk pregnancy services

    • Handle sensitive and confidential information with discretion

    • Support other administrative tasks as needed

    Ideal Candidate

    • Prior experience in a medical office, women’s health, OB/GYN, or high-risk pregnancy setting preferred

    • Exceptional communication and customer-service skills

    • Strong organizational abilities and comfort working in a fast-paced clinical environment

    • Familiarity with EMR systems (Epic preferred)

    • Ability to work independently and as part of a collaborative team

    • Compassionate, patient, and supportive approach to individuals experiencing complex pregnancies

    Why Join Us

    • Monday–Thursday daytime schedule

    • Stable hours with no evenings, weekends, or holidays

    • Supportive team environment within a respected Maternal Fetal Medicine program

    • Opportunity to make a meaningful difference in the care of high-risk obstetric patients

    Job Requirements

    Applicable Experience:

    1 year

    Job Details

    Full Time

     

    Day (United States of America)

     

    _The best place to get care. The best place to give care_** **. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

     

    Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.