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  • Customer Supply Chain Analyst

    Techtronic Industries North America, Inc. (Milwaukee, WI)



    Apply Now

    Job Description:

    WE CREATE EMPOWERED LEADERS!** At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide business aligned solutions on our Supply Chain Team. Within our Supply Chain department, we have multiple focus areas, including **Customer Supply Chain.

    Our Customer Supply Chain Team is responsible for:

    + Driving order fulfillment initiatives to maximize customer satisfaction.

    + Distribution planning

    + Performance reporting

    + Delivering industry-leading levels of customer service

    + Forecasting activities associated with customer & products.

    + Cross-functional communication and collaboration with our supply chain, demand, sales, distribution, and customer service teams

     

    Basically, we ALIGN & EXECUTE.

    You’ll be DISRUPTIVE through these duties and responsibilities:

    + Work with manager to communicate metrics and performance to varying levels of the organization and customer.

    + Gathers data and conducts analysis with a goal of improving the customer score card.

    + Identifies underperforming areas in the supply chain and suggests resolutions/improvements.

    + Gains thorough understanding of customer performance expectations, routing guides and operational requirements. Communicates updates to supply chain team.

    + Understands, communicates, and manages customer expectations around impact to customers when Milwaukee Tool initiates a change.

    + Order Management

    + Pro-actively identifies areas of potential risk of non-compliance and works with Sales, Channel and Supply Chain functions to minimize customer impacts.

    + Pro-actively works with manager to organize information/data to align and document orders that should not be penalized with the goal of reducing non-compliance violations.

    + Actively engage in the dispute process to avoid compliance fines.

    + Categorize/analyze opportunities for improvement and leverage project management skills to coordinate and manage cross-functional team members.

    + Develops and maintains collaborative relationships with customers.

    + Reviewing and managing Consumption and Supply/Demand alignment

    + Product Reservation / Allocation recommendations and management

    + Promotional execution planning and management

    + Customer data (POS, Inventory) review, analysis, and alignment

    The TOOLS you’ll bring with you:

    + Bachelor’s degree in supply chain/Logistics/Operations Management and minimum of 2 years of experience in supply chain/operations, can be a combination of internships and/or professional level or equivalent combinations of education & experience.

    + Ability to use, navigate, and optimize an ERP system.

    + Ability to interact and influence all levels of the organization.

    + Must demonstrate initiative, problem solving, critical thinking, and analytical skills required

    + Ability to multi-task in a busy, deadline-oriented environment

    + Proficient use of MS Office software (especially Excel and PowerPoint)

    + Strong oral, written communication, and organizational skills

    + Excellent attention to detail

    The TOOLS that would be helpful to have:

    + Power BI and ERP experience a plus

    + Inventory management experience

    + Distribution and Operations experience

    We provide these great perks and benefits:

    + Robust health, dental and vision insurance plans

    + Generous 401 (K) savings plan

    + Education assistance

    + On-site wellness, fitness center, food, and coffee service

    + And many more, check out our benefits site HERE (https://www.milwaukeetool.jobs/Benefits)

     

    _Milwaukee Tool is an equal opportunity employer._

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

    We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.

     


    Apply Now



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