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GlobalAccount Manager

Are you arelationship builder with commercial instincts and a drive to grow globalpartnerships? We’re looking for a GlobalAccount Manager to play a pivotal role in delivering excellence and expandingone of our most strategic global accounts. In this client-facing role, you’llgo beyond execution—building trusted relationships, surfacing newopportunities, and helping shape account growth strategies that align withevolving client needs.

You’ll be a keymember of our global account team, ensuring world-class delivery whileactivating new ways to deepen engagement and grow revenue. If you thrive in afast-paced environment, love client collaboration, and have an eye forunlocking value, we want to hear from you.

What You Will Do

Client Engagement& Relationship Growth

• Serve as a primary day-to-day contact fora global client, ensuring proactive communication, dependable delivery, andseamless coordination across teams.

• Cultivate trusted relationships acrossstakeholder groups—understanding business priorities and translating them intoactionable, value-added solutions.

• Support strategic account plans bycontributing insights on client goals, usage trends, feedback, and potentialareas for deeper engagement.

• Lead or co-lead regular client meetings,business reviews, and planning sessions to demonstrate performance and uncovergrowth opportunities.

Project Execution& Performance Management

• Partner with internal operations,delivery, and solutioning teams to ensure projects are delivered on time, onbudget, and to the highest standards.

• Monitor KPIs and service metrics toensure quality and client satisfaction, while flagging risks or bottlenecksearly.

• Coordinate status updates, reporting, andperformance summaries for internal teams and client stakeholders.

Growth Activation& Commercial Support

• Identify and qualify upsell or cross-sellopportunities through day-to-day client interactions, usage patterns, andevolving business needs.

• Collaborate with senior accountleadership to shape proposals, support pricing discussions, and contribute tocontract renewals and expansions.

• Assist in mapping new buying centers,expanding use cases, and preparing growth narratives that align with broaderaccount strategy.

Collaboration& Market Awareness

• Partner across departments, time zones,and functions to deliver cohesive, client-centered solutions.

• Stay current on trends in localization,content, AI, and digital transformation to contribute meaningful insights toaccount conversations.

• Support strategic initiatives andinnovation briefings as directed by the Global Account Director or leadership.

To Be Successful You Will Have

• Experience: 3–5 years in accountmanagement, client success, or B2B relationship management—ideally within aglobal or enterprise service environment.

• Growth Mindset: A commercial orientationwith the ability to spot opportunities and support proposal development orexpansion efforts.

• Client Focus: A service-driven mindsetwith a passion for exceeding client expectations and earning long-term trust.

• Execution Strength: Proven ability tomanage multiple priorities, projects, and stakeholders with structure,precision, and follow-through.

• Communication: Clear and confidentcommunicator who can tailor messages across operational and executiveaudiences.

• Industry Curiosity: Familiarity withlocalization, global content, or tech-enabled services is helpful—but eagernessto learn is essential.

• Collaboration & Agility: Thrives in afast-paced, cross-functional, and globally distributed environment.

In Return, You Can Expect

• Ongoing career opportunities at a repeatForbes and Newsweek-listed “Best Employer for Women”, “Best Employer forDiversity”, “Best Remote Employer”, “Best Large Employer”, and “Most LovedWorkplace”

• Careerdevelopment and a career path designed to utilize your learned skills andultimate professional passions in a world-leading company with over 25 years ofworld-leading experience

Our People are OurPride – Benefits and Perks

• Competitivepay based on the work you’ll do here and not your previous salary. Expected Compensation: $140,000-$175,000USD/year + a competitive and achievable commission plan!

• HealthCoverage for you and your family with multiple plan options: Health,Vision, Dental; as well as HSA and FSA eligible programs

• GenerousPaid-Time-Off and 10 Company Paid Holidays, as well as Floating Holidays, PaidVolunteer Days and an additional Paid Day Off for your Birthday!

• 401kwith company match

• Freeaccess to Lionbridge’s Employee Wellness Platform and Employee AssistanceProgram to support both physical and mental health

• Earnextra money in your HSA for completing Wellness Incentive goals throughemployer contributions

• Careerguidance with learning and development opportunities along the way, backed byLionbridge’s Internal Mobility and Referral Bonus programs

About Us

Lionbridgepartners with brands to break barriers and build bridges all over the world.For over 25 years, we have helped companies connect with their global customersand employees by delivering translation and localization solutions in 350+languages. Through our world-class platform, we orchestrate a network ofpassionate experts across the globe who partner with brands to createculturally rich experiences. Relentless in our love of linguistics, we use thebest of human and machine intelligence to forge understanding that resonateswith our customers’ clients. Based in Waltham, Massachusetts, Lionbridgemaintains solution centers in 24 countries.

Allqualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, disability or protected veteran status.

Breaking Barriers. Building Bridges.

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at [email protected] for assistance.