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Penn State Health - Penn State Health Corporation

**Location:** US:PA: Hershey

**Work Type:** Full Time

FTE: 1.00

**Shift:** Day

**Hours:** 8:00a - 5:00p

Hybrid Role: 2-3 days in office requirement/week

SUMMARY OF POSITION:

The Senior Change Management Practitioner will lead strategic change initiatives across our healthcare organization. This role is pivotal in driving adoption, engagement, and sustainability of enterprise-wide transformation efforts, including digital health, clinical optimization, operational excellence and patient experience. The Senior Change Management Practitioner will have healthcare industry knowledge, strong leadership capabilities, and a proven track record of managing complex change in matrixed environments.

ESSENTIAL DUTIES: The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

+ Lead the development and execution of change management strategies for system-wide initiatives, including clinical transformation, digital health, and operational excellence.

+ Partner with hospital executives, clinical leaders, and administrative teams to ensure alignment of change efforts with strategic priorities and patient care goals.

+ Conduct impact assessments, stakeholder analyses, change risk evaluations and readiness evaluations across hospitals and service lines to inform change plans.

+ Design and implement communication, engagement, and training plans tailored to diverse healthcare audiences, including physicians, nurses, and support staff.

+ Champion a culture of change agility and continuous improvement across clinical and administrative functions by facilitating change leadership workshops and coaching sessions to build internal capability and resilience.

+ Monitor and report on change effectiveness, adoption metrics, and business outcomes. Incorporate feedback and outcomes to continuously improve change strategies and ensure sustainability.

+ Collaborate with Portfolio Management, HR, IT, and clinical operations to embed change management into project lifecycles and governance structures.

+ Serve as a mentor to junior change practitioners and project teams across the healthcare system on best practices and frameworks.

MINIMUM QUALIFICATION(S):

+ Bachelor's degree in Healthcare Administration, Organizational Development, Business, or related field

+ Prosci® or equivalent change management certification required.

+ Minimum seven (7) years experience in change management, **with at least three (3) years in a senior or lead role within a hospital or health system** .

PREFERRED QUALIFICATION(S):

+ Executive presence and ability to influence and build trust at all levels of the organization.

+ Data-driven approach to change measurement and reporting.

+ Experience navigating complex, multi-site healthcare systems.

+ Passion for improving patient outcomes and healthcare delivery through strategic change

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._

_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._

**Union:** Non Bargained

**Position** (Hybrid) Senior Change Management Practitioner - Enterprise PMO

**Location** US:PA: Hershey | Professional | Full Time

**Req ID** 86123