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Staff Engineer - Global Dining Technology
- American Express (Chicago, IL)
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Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, ad an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
WHO WE ARE:
American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design.
ABOUT THE ROLE:
At American Express Global Dining, we are tackling hard problems with elegant solutions and scaling very quickly. As a Staff Software Engineer, you will play a crucial role in taking our product and engineering team to the next level. We are seeking ambitious builders who are eager to launch exciting features for our restaurant partners and diners. The ideal candidates elevate the teams around them by providing technical mentorship, setting their team’s technical vision, and adapting their role to address gaps and reduce risk. You have the toolkit to work on complex and unknown problems under pressure or at speed. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry.
Minimum Qualifications:
+ Bachelor's degree in computer science, computer science engineering, or related field
+ 8 years of experience working as a Software Engineer, preferably in a fast-paced startup environment
+ 3 years of experience working as a Software Engineering Staff Engineer / Architect
+ You are a self-starter but very comfortable working closely with a team
+ You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Design, Sales and Account Management teams
You have strong expertise with the following:
+ Strong experience with a backend programming language, Python & Java Web frameworks preferred
+ SQL / MySQL / Postgres
+ RDBMS and database design
+ Unit / Functional Testing
+ Linux / UNIX
+ Implementing and building APIs
+ Monitoring system performance
+ Leading and growing teams of fellow engineers through complex deliveries
+ A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader
+ A passion for documenting how systems work
Big Plus if you have:
+ History of building and maintaining systems at large scale
+ Ability to effectively interpret technical and business objectives and challenges and articulate solutions
+ Willingness to learn new technologies and exploit them to their optimal potential
+ Experience with and understanding of the Resy suite of applications
At the core of Software Engineering, every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:
+ Agile Practices
+ Porting/Software Configuration
+ Programming Languages and Frameworks
+ Business Analysis
+ Analytical Thinking
+ Business Product Knowledge
+ Python/MySQL Experience
+ SQL Performance tuning
+ Microservice architectures
+ AWS - EC2 / RDS / S3 / SQS
+ Kafka / Celery / Flask / Django / Supervisord / MongoDB
+ Dev-ops experience
+ Jira / Clubhouse.io or other project management tool
+ Payment systems experience
+ Websockets experience
+ You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise
Qualifications
Salary Range: $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
**Job:** Technology
**Primary Location:** US-New York-New York
**Other Locations:** US-Illinois-Chicago
**Schedule** Full-time
**Req ID:** 25021557
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Staff Engineer - Global Dining Technology
- American Express (Chicago, IL)