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  • Vice President, Data Analytics

    Rock Family of Companies (Detroit, MI)



    Apply Now

    The Vice President of Data Analytics reports directly to Rocket’s Chief Data Officer and is responsible for supplying Rocket with the insights needed to make high-quality and high-velocity decisions.

     

    The scope of the role is vast; from analyzing customer acquisition, to optimizing mortgage and real estate operations, to building the business intelligence infrastructure that makes answering all those questions easier. There are thousands of analytics jobs that will let you shred the company’s weblogs or analyze a trillion A/B experiments, but we offer a more novel challenge.

     

    Rocket is America’s #1 mortgage originator and recently acquired both Redfin (the #1 most visited real estate brokerage website) and Mr. Cooper (America’s largest mortgage servicer) - bringing together a truly unprecedented dataset. With insights from more than 160 million client calls each year, 30 petabytes of data, and a mission to Help Everyone Home, Rocket Companies is well positioned to be the destination for AI-fueled homeownership. As the leader of analytics, you’ll be central to realizing this vision.

     

    The homeownership journey is a long, messy process full of emotional and financial decisions spanning months or years, not hours or days, and involving data at every step of the way. You will partner across the business to measure our results and find opportunities to optimize operations in an industry that’s seasonal, cyclical, and heavily influenced by the macro-economy.

     

    _This role is based in Seattle, Washington or Detroit, Michigan unless otherwise specified._ _We're_ _happy to discuss our relocation benefits and_ _perks_ _!_

    About the** **r** **ole

    + Lead, mentor, and develop a high-performing analytics team, fostering a culture of continuous improvement and innovation

    + Formulate and implement the strategic plan for data analytics, aligning it with the company’s overall goals

    + Collaborate closely with internal stakeholders, including senior leadership and various business units, to promote data driven decision-making and insights into existing business processes

    + Foster a culture of innovation and experimentation to address business challenges and capitalize on emerging opportunities in the financial services landscapes

    + Drive the integration of data analytics across various business areas to enhance decision making and operational efficiency

    + Identifyopportunities toleveragedata for automation and operational efficiency, reimagining existing business processes

    + Adopt emerging technologies including AI approaches to ensure the organizationremainscompetitive

    About** **y** **ou

    + A proventrack record:you'vegot a bias for action and a history of getting results.We’relooking for leaders with 10+ years of experience as well as experience leading managers of managers and working cross-functionally in a complex business environment

    + Technical chops: an advanced degree in statistics, mathematics, computer science or one of the hard sciences is preferred, but equivalent industry experience will be taken into account.SQL wizardry isrequired. Experience with Python and/or R is preferred, as well as extensive experience with data visualization tools likePowerBIand Tableau

    + Ability to drive decisions: your number one priority is to help the company make the right decision. You use the data to understand the business deeply. You shoot down conventional wisdom, you re-focus the company on what levers reallymatter,you highlight the best path forward when ideology threatens to lead us astray.You’rea pragmatist and a truth-teller.

    + Confidence to call the ball: you balance rigor with the ability to make decisions in ambiguous situations, often working directly with executives. You know when to substitute a simple analysis for something more complex, when analysiswon’thelp andit’stime to test, and when to make a call, flagging the risks

    + Aptitude for inspiration: you inspire your team to give their best effort, painting a vision for the future, setting clear ownership and goals, holding owners accountable, and celebrating wins

    + A knack for efficiency: you set clear priorities based on strategic goals, balancing the curiosity of the organization with the urgency and impact of each analysis. You ensure your teams have the tools for the job, minimize coordination cost, and document whatwe’velearned

    + Analytical rigor: youget to the bottom ofcomplex issues, you spot biases and question every assumption, especially your own

    + Strong writing and communication skills: You need to be able to crystallize complex topics into simple sentences to communicate effectively

     

    What** **y** **ou’ll** **g** **et

     

    Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks (https://www.myrocketcareer.com/working-here/benefits/) .

    About** **u** **s

    **Rocket Mortgage®** was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. _Apply today to join a team that offers career growth, amazing_ _benefits_ _and the chance to work with leading industry professionals._

     

    _This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the_ _c_ _ompany at any time._ _  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The_ _c_ _ompany provides reasonable_ _accommodations_ _to qualified individuals with disabilities_ _in accordance with_ _applicable state and federal laws.  Applicants_ _requiring_ _reasonable_ _accommodations_ _in completing the application and/or_ _participating_ _in the application process should contact a member of the Human Resources team, at_ [email protected] _._

     


    Apply Now



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