• OCM Analyst

    CAI (Trenton, NJ)


    OCM Analyst

    Req number:

    R6628

    Employment type:

    Full time

    Worksite flexibility:

    Hybrid

     

    Who we are

     

    CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

    Job Summary

    We are looking for a motivated Organizational Change Management (OCM) Analyst ready to take us to the next level! If you have the experience assisting with the creation of documentation, user guides, and other communication materials and are looking for your next career move, apply now.

    Job Description

    We are looking for an **Organizational Change Management (OCM) Analyst** to support the OCM and Communications Leads in the rollout of a new application. This role is crucial in assisting with the creation of documentation, user guides, and other communication materials to facilitate a smooth transition for users. This position will be **full-time** **contract** and **hybrid** in **Trenton, NJ.**

    What You’ll Do

    + Assist in creating comprehensive documentation, user guides, FAQs, and other materials to support the new application

    + Manage communication channels, ensuring that all content is accurate, user-friendly, and readily available to stakeholders

    + Coordinate with different departments to gather necessary information for documentation and communication materials

    + Ensure clear and effective communication with users regarding changes and updates related to the new application

    + Gather and analyze feedback from users to continuously improve communication materials and support processes

    + Work closely with the OCM Lead, Communications Lead, and other team members to ensure consistency and accuracy in all communication efforts

    + Assist in developing and delivering training programs and workshops to prepare users for the new application

    + Provide general support to the OCM team in executing change management activities and tracking progress

     

    What You'll Need

    Required:

    + 2+ years of relevant experience in organizational change management, communications, or a related field

    + Bachelor’s degree in Business Administration, Communications, Information Systems, Public Administration, Organizational Development, or equivalent experience

    + Strong written and verbal communication skills

    + Excellent organizational and detail-oriented capabilities

    + Ability to create clear, concise, and user-friendly documentation

    + Proficiency in managing communication channels and content

    + Familiarity with Salesforce-based applications is a plus

    + Ability to work independently and as part of a team

    + Strong problem-solving and analytical skills

    Preferred:

    + Prior experience in the education sector or government projects

    + Certification in Change Management (e.g., Prosci, CCMP) is a plus

    Physical Demands

    + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

    + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

    + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

    \#LI-GR1

    Reasonable accommodation statement

     

    If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

    $32p/h - $38p/h

    The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.