• Case Manager - Suffolk Community Guardianship

    EAC Network (Central Islip, NY)


    Case Manager - Suffolk Community Guardianship

    Job Details

    Job Location

     

    320 Carleton Avenue, Suite 8000 Central Islip, NY, 11722 - Central Islip, NY

    Position Type

    Full Time

    Education Level

    High School Diploma or Educational Equiv

     

    Salary Range

     

    $27.00 - $27.00 Hourly

     

    Travel Percentage

     

    Up to 50%

     

    Join Our Team as a Case Manager here at EAC Network!

     

    Are you passionate about supporting diverse population, and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full timeCase Managerto join ourCommunity Guardianship program located in Suffolk County.

     

    + Salary: $27/hour

    + Schedule: 9AM-5PM, Monday- Friday

    + Location: 320 Carleton Ave suite 8000 in Central Islip

    + Reports to: Program Director

    What drives the core purpose of this job:

    The Case Manager for Guardianship is responsible for all aspects, including personal needs and/or property management of home-based intervention services and case management for incapacitated adults in the Community Guardianship Program.

    What are the key responsibilities:

    + Within 72 business hours of assignment, contact the relevant parties to begin the fact-finding process and begin developing a service plan, consisting of social, administrative, medical, fiscal, and legal services for Guardianship clients.

    + Provide ongoing case management support including home visits, telephone reassurance, advocacy and encouragement for clients struggling with problems such as substance abuse, mental illness, housing and finances.

    + Respond promptly to client crises and emergencies, ensuring appropriate interventions are secured.

    + Provide transportation and escort clients in personal vehicle if necessary to and from appointments when needed to obtain emergency resources or to complete applications.

    + Participate in regular case conferences to support collaborative review and informed decision-making.

    + Maintain accurate, up-to-date case documentation and progress notes.

    + Communicate with judges, referees, lawyers, and DSS caseworkers regarding program participants as well as presenting to community referral sources.

    + Complete and submit Initial Report, Interim Reports, Annual Reports and court updates for clients.

    + Submit billing documentation and progress notes to the Finance Department in a timely manner.

    + Develop measurement strategies to evaluate the effectiveness of the programs.

    + Perform additional duties as assigned by Program Director and EAC Network administration.

    Work Environment:

    + Regular travel throughout assigned areas to conduct visits and attend appointments.

    + May involve handling crisis situations or responding to emergencies outside standard business hours.

    + Collaborative environment involving coordination with supervisors, social workers, attorneys, healthcare providers, and external agencies.

    What key knowledge, skills, and abilities are required to excel in this role:

    + Bachelor’s Degree in social or behavioral sciences preferred.

    + Proficiency in Microsoft Office Suite and case management or database software.

    + Minimum of two years of relevant case management or human services experience preferred.

    + Strong interpersonal, communication, and advocacy skills

    + Strong critical thinking and problem-solving skills, with the ability to assess complex situations and make sound, timely decisions.

    + Strong organizational and documentation skills.

    + Ability to motivate and support vulnerable clients with compassion and professionalism.

    + Must have access to automobile and possess a valid NY State Driver’s license.

    What We Offer

    + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% contribution after anniversary, 30 days Paid Time Off in your first year, and 14 Paid holidays.

    + Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.

    + At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the 2023 Silver Healthy Workforce Designation from Cigna.

    + Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.