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Relief Pool and Ambulatory Clinic Manager - Mid Level Provider - CMHHIP Nursing- Pueblo

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Relief Pool and Ambulatory Clinic Manager - Mid Level Provider - CMHHIP Nursing- Pueblo

Salary

$8,788.00 - $12,302.00 Monthly

Location

Pueblo, CO

Job Type

Full Time

Job Number

IIB 03871 11/17/2025

Department

Colorado Department of Human Services

Division

OBH - CMHIP

Opening Date

11/17/2025

Closing Date

11/24/2025 11:59 PM Mountain

FLSA

Determined by Position

Primary Physical Work Address

Colorado Mental Health Hospital in Pueblo 1600 W. 24th Street Pueblo, CO 81003

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Tricia Jepsen - [email protected]

Type of Announcement

A residency waiver has been granted for this announcement. Applications will be considered from residents and non-residents of Colorado.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position has a residency waiver and will be accepting applications from residents and non-residents of Colorado. If appointed to a position, applicants from outside of Colorado will be required to relocate to Colorado prior to their start date, at their own expense

Candidate, please keep in mind that even though you may have applied for a position on a specific unit as indicated in this announcement and if the hiring manager chooses to extend a job offer to you, the hiring manager may make you a job offer within the same classification for a different unit within the hospital. These opportunities will be based on vacancies at the time of offer and business needs. All work locations evaluated will remain within CMHHIP.

Thank you for your interest in this position with CMHHIP. Please note that while we are currently accepting applications and interviews may take place for this recruitment, we will not be extending any job offers with a start date prior to January 5, 2026

This position will receive a short-staffing temporary pay differential of 4% from July 1, 2025 - June 30, 2026.

Colorado Mental Health Hospital in Pueblo (CMHHIP)

As a cornerstone of the Pueblo community for over a century, Colorado Mental Health Hospital in Pueblo (CMHHIP) is a leading employer, provider of quality mental health services, and a community partner.

CMHHIP is a 24 hour behavioral health acute care facility that is intended to provide a safe, secure, and therapeutic setting for patients with both psychiatric and medical issues. The services provided include evaluation and treatment for patients who are severely mentally ill, and the goal of this facility is to return patients to their optimal level of functioning and assist them in returning to the community as appropriate.

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Description of Job

The Relief Pool and Ambulatory Clinic Manager works in tandem with other Nurse Managers. The Relief Pool and Ambulatory Clinic Manager works within multiple levels of professional services, as care is coordinated across a continuum. The Relief Pool and Ambulatory Clinic Manager adheres to and references the professional codes of conduct, regulatory agency standards, the Nurse Practice Act, State Board of Nursing, professional codes of ethics, and scope of discipline practice guides to ensure various levels of nursing personnel function within their scope of practice. The Relief Pool and Ambulatory Clinic Manager is responsible at the unit level for communicating, implementing, and clarifying nursing policies and implementing performance improvements, along with procedures using evidence-based practice. Participates and prepares nursing personnel for onsite surveys, monitors documentation, and ensures quality of care is rendered according to the State Board of Nursing (SBON), Centers for Medicare Services (CMS), The Joint Commission (TJC), Colorado Department of Public Health and Environment (CDPHE) and the Colorado Department Personnel Board Rules and Regulations. Collaborates with Employee Labor and Relations (EL&R) and Colorado WINS for employee related matters.

Job Duties:

Management/Clinical Direction/Supervision:

+ This position is responsible for the direction, supervision and management of all Nursing staff of the assigned unit.

+ This position works under the direction of the Staffing Office and Ambulatory Clinic Administrator.

+ The Relief Pool and Ambulatory Clinic Manager coordinates staffing schedules with the Staffing Office to include CDHS staff and agency staff.

+ After all resources have been exhausted, this position reports to the facility in the event that staffing needs are not being met and a solution is not able to be resolved remotely during off business hours.

+ The Relief Pool and Ambulatory Clinic Manager is responsible for monitoring timecards for accuracy and making any necessary adjustments.

+ The Relief Pool and Ambulatory Clinic Manager makes decisions about staff needs, ensures nursing standards are being followed, and provides supervision to all shifts and nursing disciplines classified below the Relief Pool and Ambulatory Clinic Managers.

+ The Relief Pool and Ambulatory Clinic Manager attends and participates in committees and interview panels as designated by the Staffing Office and Ambulatory Clinic Administrator and/or the Chief Nursing Officer (CNO)).

+ This position is responsible for all the nursing services provided on the assigned unit.

+ This position is responsible for ensuring that all nursing assignments and duties are completed and in compliance with CMHHIP policies and psychiatric and medical nursing standards, licensure requirements and governing bodies.

+ Unit nursing staff is notified promptly of changes to processes, policies and procedures through communication methods to include Cornerstone Rosters, meetings, email and individual contact.

+ The Relief Pool and Ambulatory Clinic Manager assigns a current direct care staff as a mentor for guidance and training to students and new employees.

+ Ensures nursing staff are knowledgeable of each patient’s Plan of Care, Individual Behavior Plan and/or patient specific medical/behavioral treatment needs.

+ Supervision to direct reports is conducted regularly.

+ Disseminates information to other disciplines and department leadership regarding nursing directives using effective communication.

+ Collaborates with the Clinical Safety Specialist (CSS) in the event of safety and security needs, to ensure safety measures are delivered.

+ The Relief Pool and Ambulatory Clinic Manager provides documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals, and resolving informal grievances at the lowest level.

+ Draft and deliver Confirming Memos, Plan of Actions and other corrective actions after consulting Staffing Office & Ambulatory Clinic Administrator.

+ Code of Conduct and staff/patient safety concerns are communicated to the Staffing Office & Ambulatory Clinic Administrator immediately.

Department Standards:

+ This position ensures and maintains competency in nursing standards of care on the assigned unit by creating and maintaining processes to communicate and follow up with assigned staff.

+ The formulation of unit procedures and practices are developed and maintained by the Relief Pool and Ambulatory Clinic Manager .

+ These procedures adhere to CDHS Code of Conduct and CMHIP Code of Ethics approved by the Chief Nursing Officer (CNO). Current knowledge of new policies, standards, updates, literature related to nursing and specialty areas is maintained and communicated to subordinates.

+ Nursing supervisors are notified promptly utilizing the chain of command regarding issues related to the care and safety of patients and nursing staff members.

+ Leads and follows up with patient care and treatment.

+ The Relief Pool and Ambulatory Clinic Manager follows up with staff to ensure understanding of information to include weekly NEC minutes, roster and various communications.

+ Works collaboratively with all departments and provides assistance when needed.

+ Attends all assigned meetings or sends a nursing representative.

+ The Relief Pool and Ambulatory Clinic Manager provides guidance and direction for daily cross shift report, weekly nursing rounds, direct care nursing and communication to unit staff/clinical team.

+ Assures the unit(s) supervised are staffed appropriately according to hospital procedure along with assuring schedules are maintained and accurate.

+ Responsible for ensuring assigned staff maintain their licensure.

Quality Assurance/Performance Improvement (QA/PI) and Nursing Trackers:

+ The Relief Pool and Ambulatory Clinic Manager implements actions to maximize the quality of patient care at the unit level by directing and coordinating the timely reporting of statistical and quality assurance data.

+ Nursing participation is coordinated at the unit level through interdisciplinary, monitoring, evaluation and follow-up on QA/PI activities.

+ Reviews patient occurrences and responds to performance issues of assigned staff.

+ This position performs audits of Nursing documentation and delivery of nursing care to identify and address staff deficiencies.

+ Follow up of electronic record deficiencies to develop performance measurement tools for improvement of processes and decrease errors.

+ Collaborates with non-nursing personnel to address related performance issues.

+ The Relief Pool and Ambulatory Clinic Manager completes the QAPI audit to identify any deficiencies.

+ Creates a plan of action to correct the competency issue and provide adequate training to resolve the deficiency.

Staff Development/Competencies:

+ The Relief Pool and Ambulatory Clinic Manager implements actions to maximize the productivity of assigned nursing personnel by mentoring, training, leading, and providing feedback through performance reviews and evaluation for continued staff development and assess competency needs.

+ Position Descriptions and performance plans are kept current and provided to assigned staff to ensure they understand their job duties, expectations and required competencies.

+ New employees, contract staff to the unit are oriented and assigned a preceptor.

+ In-service training is kept current and administered to assigned staff.

+ This position ensures assigned staff’s knowledge and fluency with the Behavior Electronic Health Record(BEHR), RLDatix, Cornerstone assignments to include mandatory rosters and training and the Kronos Timekeeping System.

+ Creates and maintains an educational profile for each assigned staff and monitors compliance with mandatory competencies.

+ Collaborates with Nurse Educators to provide education when staff are in need of remedial training.

+ This position ensures assigned staff follow various manuals, standards and regulations to include but not limited to: Active Treatment Manual, Nursing Intranet Site Resources, Diagnostic and Statistical Manual for Mental Disorders (DSM)-latest Version, Pharmacy Formulary, Treatment Plans, Infection Control Manual, Physicians Orders, Court orders, Joint Commission on Hospital Accreditation Standards, Environment of Care Manual, Centers for Medicare and Medicaid Services, Safety Data Sheets, Colorado State Personnel Procedure Manual, Affirmative Action policy, Colorado Worker's Compensation guidelines, and Emergency Guides, ADA statutes, Colorado Alliance for the Mentally Ill recommendations, Patients Rights Handbook.

Patient Care/Nursing Care:

+ The Relief Pool and Ambulatory Clinic Manager is responsible for the 24 hour/7 days a week nursing care provided on the assigned unit and maintenance of a safe, secure and therapeutic environment.

+ This position provides care using the patient centered approach and promptly responds to patient’s psychiatric and/or medical issues, participates in Trauma Informed Care and Patient Centered Care initiatives and understands and promotes its principles, implements audits and reviews nursing care provided on the unit.

+ This is accomplished through providing follow up for proper nursing care; ie., documentation for seclusion or seclusion and restraint monitoring, proper procedure for respiratory services, oxygen and oxygen equipment, electro-convulsive therapy (ECT) and laboratory services after hours if applicable and obtaining data from the AED. Participates and ensures staff correctly identifies patients prior to administration of medications, treatments, blood testing, or starting an invasive procedure. Follows and maintains Infection control standards and regulations in collaboration with the Infection Control Department. Ensures compliance with required vaccinations.

+ This position evaluates concerns related to nursing care plans by assessing, identifying, planning, implementing, evaluating, and revising the nursing care given based on the nursing history.

+ Utilize Patient Rights for mental health legal issues and comply with policy and procedure in these areas. Provide intervention in critical situations as necessary.

+ Monitor staff that educate patients of their medications, medical and psychiatric care needs during group therapies, Plan of Care Reviews, Plan of Care Formulations, 1:1 therapies, educating the patient's family.

+ Represent nursing in multidisciplinary meetings and follow through with communication to the nursing team.

+ Keeps their line of authority apprised to patient change of status, medical/psychiatric needs.

+ This position can be utilized to provide coverage as needed on any unit.

Other Duties as Assigned:

+ Any other duties that may arise that need to be completed by this position that aren’t covered in the above duty statements

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

Current, valid licensure as a Registered Nurse from the Colorado Board of Nursing or any state participating in the Enhanced Nurse Licensure Compact (eNLC).

AND

Four years (4)of professional experience in an occupational field related to the work assigned to the position.

Professional Nursing Experience is defined as work experience as a Registered Nurse. Your application must clearly state your experience at this level; statements such as "see resume" or "nursing duties" will not be accepted.

Substitutions:

Appropriate education will substitute for up to two (2) years of the required

experience on a year-for-year basis

Preferred Qualifications:

+ Leadership experience supervising/managing an environment that requires collaboration with multiple disciplines.

+ Professional Nursing experience in Behavioral Health, Forensic, medical, and Geriatrics

+ Demonstrated ability to lead multi-level nursing disciplines on the unit through training, mentorship, development, and quality care improvement measures

Conditions of Employment:

+ FULL BACKGROUND CHECK : This position will have direct contact with vulnerable persons (as defined by C.R.S.27-90-111: "Direct contact" means providing face-to-face care, training, supervision, counseling, consultation, or medication assistance to vulnerable persons, regardless of the level of supervision of the department employee. "Direct contact" may include positions in which persons have access to or unsupervised time with clients or patients, including but not limited to maintenance personnel, housekeeping staff, kitchen staff, and security personnel.)

+ CBI & FBI fingerprint check, Colorado Court Database check, Medicare Fraud Database, TRAILS Database check.

+ This position will also provide direct care to vulnerable adults requiring a CAPS check (as defined by C.R.S. 26-3.1-101, position provides services & support care to at-risk/vulnerable adults including case management, clergy, physical or mental health services, safety or welfare services).

+ May work various shifts

+ Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare

+ 2-step TB (tuberculosis) screening is required of all new employees upon hire

+ This position will be paid biweekly

+ A pre-employment criminal background check will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions, conviction of crimes of moral turpitude, or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions, it is your responsibility to provide the CDHS Background Unit with an official disposition of any charges

+ Shall not initiate or engage in sexual, social, personal or financial relationships with patients either during or any time after hospitalization, even if the patient requests or initiates such a relationship All relationships with current or former patients must be disclosed on your application

+ Successfully pass all modules of the CMHIP New Employee Orientation core curriculum to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics

+ Possess the physical ability to successfully complete CTI & CPR

+ Lift arms above head and kick as high as own waist

+ Stabilize another person to accomplish a controlled containment to the floor

+ Withstand impact on own body using an ASP shield

+ Rotate body 90 degrees with feet planted for using a defensive tactic

+ Kneel on one or both knees and stand up again with multiple repetitions

+ Must be able to see and hear in order to observe, address and respond to potential breaches in safety

+ Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury

+ Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently

+ Work in situations involving assaultive behavior, physical control of another person and/or restraint situations

+ Ability to read and comprehend the English language; effectively and fluently communicates in English, both verbally and in writing

+ Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings

+ Willing and able to travel.

+ Annual influenza vaccination

+ Former employees of the Colorado Department of Human Services (CDHS) who were disciplinary terminated or resigned in lieu of termination must disclose the information on your application and may not be eligible for employment at CDHS

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

+ Preferred Qualifications & Competencies:

Relevant years of state service experience.

Minimum Qualification Screening Process

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit. The comparative analysis step may also include your results from an eSkills Test.

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

Supplemental Questions

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

You or your representative must sign and submit the official appeal form for review.

You can find the official appeal form here.

You must be deliver the official appeal form to the State Personnel Board:

By email ([email protected]), or

Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

At (303) 866-3300, or

Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental Information

How to apply to the State of Colorado (https://www.youtube.com/watch?v=bKuwGdPpOW0)

The Assessment Process

For additional recruiting questions, please contact: [email protected]

About Us & Benefits:

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS . In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

+ Medical (https://dhr.colorado.gov/state-employees/state-employee-benefits/medical-benefits) and dental (https://dhr.colorado.gov/state-employees/state-employee-benefits/dental-insurance) health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage (https://dhr.colorado.gov/state-employees/state-employee-benefits/disability-insurance)

+ 11 paid holidays per year plus vacation and sick leave

+ State of Colorado Employee BenefitHub Resource Center (https://stateofcolorado.benefithub.com/app/home)

+ Employee Wellness program

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

+ Some positions may qualify for the Public Service Loan Forgiveness Program (https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs) .

Our Values:

+ We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

+ Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

+ We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

+ Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

+ We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

+ Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADAA Accommodations:

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected] .

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

THE CAMPUS OF THE COLORADO MENTAL HEALTH INSTITUTE AT PUEBLO IS TOBACCO FREE

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

+ Yes

+ No

02

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ This information is available to me and I have read this information.

+ I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

03

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...) and/or the years that you were employed with the State:

04

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

05

Provide your RN license number, date, state issued, and expiration date. Please also include any certificates you currently hold.

06

Do you have any State Board actions on your nursing license? If yes, please explain.

07

Are you a Veteran requesting Preference? If yes, you must submit a copy of the DD214

+ Yes

+ No

08

AN RN II brings to your attention that an employee is consistently having trouble during a code 0 drill. The RNII tells you that they have worked with the employee on two separate occasions and they still are not able to complete the drill appropriately without help. How do you handle this situation?

09

Katherine is a young Unit manager. Most of her staff nurses are senior to her, very articulate, confident, and sometimes aggressiv