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Corporate Protection Officer (Concierge) Corporate…
- Raymond James Financial, Inc. (St. Petersburg, FL)
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Job Summary:
Serve as both a security officer and concierge to maintain a safe, secure, and welcoming corporate environment. This role involves providing a discreet, armed presence while delivering exceptional customer service. Dressed in business casual attire, the officer will support the corporate campus and interact regularly with employees and guests.
Responsibilities:
+ Perform routine and specialized security tasks following established procedures.
+ Exercise sound judgment and act independently in various situations.
+ Resolve most issues autonomously; escalate unusual or complex matters to security leadership.
+ Maintain a professional demeanor and high level of engagement with all stakeholders.
+ Provide first responder assistance (first aid, CPR, AED, etc.) as needed.
+ Respond as dispatched or requested to incidents on campus.
+ Prepare a variety of reports.
+ Investigate and present cases to law enforcement and state attorney for prosecution.
+ Support an in-house proprietary security force.
+ Operate a variety of tools and equipment specific to armed security duties, to include a radio, baton, handcuffs, handgun, and other firearms and weapons as required.
+ Assist with special events.
+ Assist and cooperate with law enforcement and other security departments.
+ Perform other duties and responsibilities as assigned.
Knowledge of:
+ State and local laws and ordinances.
+ Investigation and interrogation techniques.
+ Evidence collection and crime scene preservation.
+ Ability to recognize and handle security threats and other emergency situations.
+ Acts of terrorism, bomb threats, theft, sabotage and workplace violence.
+ Security and fire safety systems used in corporate facilities.
+ Dangerous substances and devices.
+ Life safety codes and standards.
Skill in:
+ Communications and behavioral analysis.
+ Identifying and responding to fire, theft, vandalism and other acts of crime detrimental to life and property.
+ Identifying and investigating unusual activities and unsafe conditions.
+ Traffic and parking control.
+ Responding to medical emergencies.
+ Using radios and other communication equipment.
+ Performing routine inspections of buildings and grounds.
+ Using standard office equipment and security software applications.
Ability to
+ Handle difficult individuals and situations with the highest level of customer service.
+ Recommend additions and/or changes in security methods and procedures to management to ensure the overall security of personnel and facilities.
+ Evaluate and respond to threats in the workplace.
+ Interpret and apply policies and identify and recommend changes as appropriate.
+ Prioritize and manage multiple priorities in a fast-paced, dynamically changing environment.
+ Communicate effectively, both verbally and in writing.
+ Work independently as well as collaboratively within a team environment.
+ Handle stressful situations and provide a high level of customer service in a calm and professional manner.
+ Establish and maintain effective working relationships at all levels of the organization.
+ Maintain proficiency with their issued firearm and current with all required licenses.
+ Lift up to 20 pounds.
Educational/Previous Experience Requirements:
Associate Degree or equivalent and a minimum of ten (10) years progressively responsible experience in law enforcement or military police.
OR ~
Any equivalent combination of education, experience and/or training approved by Human Resources.
Licenses/Certifications
+ Valid driver’s license required
+ CPR and First Aid certifications or ability to obtain within 120 days after hire.
+ State of Florida
+ Class D Security License or ability to obtain within 120 days after hire.
+ Class G Security License or ability to obtain within 120 days after hire.
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