• Dental Patient Treatment Coordinator

    University of Southern California (Los Angeles, CA)


    USC's Herman Ostrow School of Dentistry is looking for a talented Dental Patient Treatment Coordinator to join the Advanced Specialties Team!

     

    This department will need a team oriented individual who is able to manage a heavy work load and multi-task constantly. The department is very busy and fast-paced, we need a candidate who manages stress well and can keep a positive perspective. A bilingual English and Spanish speaker with a Dental background is preferred. If you are a candidate willing to take on this challenge, please apply!

     

    This is a 1 year fixed term position.

    Job Accountabilities:

    The Dental Patient Treatment Coordinator performs a variety of tasks associated with the dental management system, such as patient registration, insurance authorization and/or verification, and patient scheduling. Works closely with patients and dentists to arrange comprehensive treatment planning. Schedules patient appointments and monitors patient flow.

    Preferred Qualifications:

    Preferred Education: Associate's Degree

     

    Preferred Experience: 3 years

     

    Preferred Expertise: Knowledge of dental management software, particularly axiUm. Experience working with basic contracts. Working knowledge of MS Office, particularly word, Excel PowerPoint and outlook. Fluent bilingual English and Spanish speaker.

    Skills: Administrative:

    Answer telephones

     

    Assemble and organize numerical data

     

    Clinical documentation

     

    Communicate with others to gather information

     

    Customer service

     

    Gather data

     

    Maintain filing systems

     

    Prioritize different projects

     

    Read handwritten text

     

    Schedule appointments

     

    Understand and apply policies and procedures

     

    Use database and/or word processing software

     

    The hourly rate for this position is $20.40 - $23.74. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

     

    USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

     

    Minimum Education: High school or equivalent Minimum Experience: 2 years Minimum Field of Expertise: Demonstrated experience in dental management and dental secretarial assistance. Working knowledge of HIPAA compliance. Demonstrated excellent interpersonal customer service, and telephone skills. Demonstrated ability to multi-task. Working knowledge of dental terminology and PPO and Denti-Cal and health insurance. Ability to work scheduled evening and weekend shifts. Demonstrated team-oriented and collaborative work style. Demonstrated experience in a high volume, fast paced environment.