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Job Purpose

+ This role is responsible for ensuring a safe, efficient, and comfortable work environment across the company’s owned and leased office properties in Japan.

+ This role plays a key part in the strategic and operational management of facilities including maintenance planning, vendor coordination, and office layout improvements to enhance the overall quality and functionality of the workplace.

Job Responsibilities

+ Manage the-day-to day operations through vendor management for owned and leased office facilities.

+ Develop and execute annual facility and infrastructure maintenance / improvement plans.

+ Select, supervise and evaluate external vendors and contractors.

+ Monitor and optimize building systems (HVAC, electrical, plumbing, etc.) to ensure operational efficiency.

+ Manage facility budget and forecast, including cost tracking and financial reporting.

+ Ensure compliance with safety environmental and building regulations.

+ Collaborate with global and local facility management teams to align with corporate standards.

+ Prepare and deliver facility-related reports and communications in English.

Key Relationships

Internal Interactions (Within the Organization)

+ Global CRE team

+ Japan Business Service team

+ Japan Security team

+ Japan Information technology (Infrastructure) team

+ Japan FP＆A

External Interactions (Outside the Organization)

+ Outsourcing Facility management Companies

Required Skills and Experiences

Educational Qualification

+ Bachelor’s Degree

Specific Qualifications

+ Business level English and native level Japanese proficiency (both written and verbal)

Total Experience

+ Minimum 5 years of professional experience in facility management, building operations or related fields.

+ Working knowledge of building systems and maintenance practices.

+ Excellent communication and problem-solving skills.

+ Strong vendor management and negotiation skills.

+ Strong interpersonal skills and great team player, with the ability to communicate effectively with impact across functions.

+ Motivation for growth and positive learning

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected] .

Functional Area:

CS - Corporate Services

AIG Business Partners KK