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Description

Prime Video team is looking for an analytical and creative candidate to join our content licensing team as a Program Manager supporting Prime Video Content Acquisitions. In this role, you will be responsible for, among other tasks, translating complex agreements with content providers into standardized metadata, managing vendors, and building trustworthy processes to streamline the delivery of data to internal Amazon teams and systems downstream.

The ideal candidate will enjoy defining new processes, successfully and dependably delivering results, and collaborating cross-functionally to support automation and scale. At the same time, they are not afraid to roll up their sleeves to simply get the job done. The program manager should be highly proficient in Excel, have strong attention to detail with polished communication skills, and ideally be from a project/program management, finance, accounting, or digital media operations background.

Key job responsibilities

• Interpret terms from third-party SVOD content licensing agreements into standardized metadata for internal consumption

• Set up new third-party partners for payments

• Manage title schedules and communicate key dates to stakeholders

• Respond to third-party partner payment inquiries while working with accounts payable to resolve

• Collaborate with multiple internal teams to drive process improvements

• Educate peers and management on processes and expectations to meet department goals and objectives

• Excellent organizational and prioritization skills with the ability to handle multiple tasks simultaneously

• Develop and implement AI-powered strategies to enhance operational efficiency and eliminate manual processes

• Leverage AI and machine learning to streamline and improve the efficiency of CAM PM processes and day-to-day activities

• Design and optimize AI prompts specifically for extracting terms and information from contractual SVOD license agreements

A day in the life

• Update and maintain a territory specific third-party SVOD licensing pipeline database by tracking deal status, monitoring publishing deadlines, and updating payment schedules

• Manage content partnerships through monthly check-ins for title launch management and accurate payments

• Troubleshoot digital content issues reported by customers through our support platform

• Collaborate with accounting and finance teams to validate contract data entries for accurate revenue recognition and billing

• Partner with engineering and product teams to implement system optimizations to decrease user error rates

About the team

The Prime Video (PV) global SVOD service continues to grow in scope and complexity each year. Content Acquisition Management (CAM) meets this challenge through innovative deal creation and dynamic partnerships with internal business partners. Meanwhile the impacts of a changing industry and global business require more dedicated support than ever. CAM Program Management (CAM PM) is the dedicated team that bridges the relationships within Amazon, as well as with our video Content Providers. CAM PM handles the daily operations needed to execute contract terms and spearheads improvement programs to steer the organization toward automated, end-to-end deal lifecycle management.

Basic Qualifications

- 3+ years of program or project management experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.