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Job Title: Order Entry TechnicianJob Description

The Order Entry/Customer Service Pharmacy Technician plays a critical role in managing order entry and triage within a pharmacy setting. This position involves handling incoming calls, liaising with Long-Term Care (LTC) facilities, pharmacists, nurses, and physicians, and processing drug orders received via faxes and other forms. The technician is also responsible for answering medication-related questions, assessing patient profiles to decide on order placements, and preparing documents for order processing. This role is straightforward and repetitive, requiring the entry of approximately 40-45 medication orders per hour.

Responsibilities

+ Handle and direct incoming calls appropriately.

+ Communicate effectively with LTC facilities, pharmacists, nurses, and physicians.

+ Receive and process drug orders via faxes and other forms.

+ Answer medication-related questions.

+ Assess patient profiles and decide on order placements.

+ Prepare documents by highlighting pertinent information.

+ Process approximately 40-45 medication orders per hour.

+ Call new admissions to LTC facilities.

+ Investigate and resolve order issues by reviewing past orders and understanding the Automatic Dispensing Unit.

+ Participate in document triaging and order transfers to retail pharmacies.

Essential Skills

+ Proficiency in SIG codes.

+ Pharmacy Technician certification.

+ Strong customer service skills.

+ Licensed Pharmacy Technician in Kansas.

+ Data entry proficiency.

Additional Skills & Qualifications

+ Attention to detail.

+ Effective communication skills.

+ Problem-solving abilities.

Work Environment

The role is based in a quiet, office environment that is production-based and repetitive. It is a closed-door setting, not customer-facing, providing a structured work schedule. The position offers a start-up feel with a focus on technology. Employees will work from their own cubicle, and the schedule is predictable. Full-time hours are from 3 PM to 11:30 PM, with rotating weekends (once per month from 9 AM to 5:30 PM) and rotating holidays.

Job Type & Location

This is a Contract to Hire position based out of Lenexa, KS.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lenexa,KS.

Application Deadline

This position is anticipated to close on Nov 28, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.