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Description We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.

Responsibilities:

• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.

• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.

• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.

• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.

• Adapt to different roles within the department to provide support and coverage during staff absences.

• Post daily payments to the Cash Easy System as required.

• Process daily transactions and assist customers with inquiries and weekly account updates.

• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.

• Ensure superior customer service by addressing client concerns effectively and professionally.

• Collaborate with the credit team to approve credit lines and manage balances efficiently. Requirements • Proven experience in commercial and consumer collections, including B2B environments.

• Strong understanding of credit approvals, collection processes, and debt settlement.

• Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes.

• Ability to interpret and analyze aging reports to prioritize collection efforts.

• Exceptional customer service skills with a focus on building client relationships.

• Excellent communication and organizational skills to handle high-volume tasks efficiently.

• Familiarity with call center operations and handling customer inquiries.

• Adaptability to manage multiple responsibilities and support departmental needs.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .