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Quality Assurance Manager

Job Type: Full-Time

System One is seeking a Quality Assurance Manager to lead and enhance Food Safety and Quality programs for a major food manufacturing organization. This role requires a strategic thinker with strong leadership skills and a passion for driving compliance, continuous improvement, and cross-functional collaboration.

Position Overview

The Quality Assurance Manager will own the Food Safety and Quality Management Systems, ensuring compliance with all regulatory and customer requirements. This individual will lead initiatives to improve product quality, reduce variation, and foster a culture of accountability and excellence across the organization. Reporting to the Plant Manager with a dotted line to the Food Safety/Quality Systems Director, this role is critical to maintaining operational integrity and customer satisfaction.

Key Responsibilities

+ Provide strategic direction and leadership for Food Safety and Quality programs.

+ Oversee HACCP/Food Safety plan development, documentation, and compliance.

+ Support new product launches through stability studies, shelf-life validation, and extended run testing.

+ Ensure compliance with FDA, USDA, and customer audit requirements; lead internal and external audits.

+ Manage corrective actions for customer complaints and drive continuous improvement initiatives.

+ Collaborate with Operations, R&D, Engineering, Sales, and other departments to ensure quality standards are met.

+ Maintain and improve Quality Management Systems, including documentation control and SPC compliance.

+ Develop and manage QA budgets; oversee supplier quality and rapid issue resolution.

+ Promote a strong safety and quality culture across all teams.

+ Lead change management initiatives and mentor teams using EQ tools and continuous improvement methodologies.

+ Act as a technical resource for customers and internal stakeholders; communicate effectively on quality-related matters.

Qualifications

+ Education: Bachelor’s degree in Food Safety, Microbiology, Chemistry, Food Science, or related discipline.

+ Experience:

+ 4–6 years in food manufacturing (Ready-to-Eat experience preferred).

+ Strong knowledge of FDA/USDA regulations and audit processes.

+ Experience with HACCP, GMP, and Quality Management Systems.

+ Certifications:

+ Six Sigma Certification.

+ FSPCA Certified.

+ Certified Internal Auditor, GMP Audit Certified, CIP/Fluid Systems Certified.

+ Skills:

+ Strong leadership and problem-solving abilities.

+ Excellent verbal and written communication skills.

+ Ability to manage cross-functional teams and drive continuous improvement.

Preferred Attributes

+ Passion for food safety and quality excellence.

+ Ability to think strategically and act like an owner.

+ Strong interpersonal skills and commitment to diversity and collaboration.

+ Willingness to travel to customer locations as needed.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #208-Rowland Tulsa

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.