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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The Institutional Effectiveness (IE) Coordinator supports the work of institutional effectiveness, compliance and governance in maintaining institutional accreditation, regulatory compliance, and effective data management across the Higher Education Institutions (HEI). This position provides critical administrative, logistical, and coordination support to ensure (1) compliance, regulatory, and assessment deadlines are met; (2) data are accurate, organized, and properly stored; and (3) all associated processes run efficiently.

Essential Job Functions

+ Coordinate cross-institutional workflows for compliance and institutional effectiveness initiatives spanning four colleges and multiple programs, supporting the timely execution of tasks and ensuring clear communication with stakeholders.

+ Assist in the management of surveys and data collection tools as well as accreditation, compliance, risk management, and other institutional effectiveness activities, including maintenance of regulatory calendars, document repositories, data logs, and reporting timelines.

+ Provide logistical support for data collection initiatives, survey distributions, and follow-up efforts for institutional research and continuous improvement projects.

+ Prepare and organize materials for accreditation site visits, audits, and compliance reviews, ensuring completeness and readiness in collaboration with various stakeholder groups.

+ Contribute to regular review and maintenance of public-facing consumer information, such as accreditation status, required disclosures, and institutional data on college websites.

+ Monitor and maintain reporting tools and logs for Title IX and Clery Act compliance, applying sound judgment, discretion, and problem-solving skills to ensure accurate documentation, confidentiality, and alignment with regulatory requirements.

+ Assist with the implementation and routine management of applications related to institutional effectiveness (e.g., Qualtrics, Compliance360, Symplr).

+ Provide administrative support to the Directors of Governance and Compliance, the Director of Institutional Effectiveness, and the Senior Institutional Research Analyst, including document preparation, data management, and audit support. **}**

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

Associate Degree in Education, Health Administration, Business, or related field (required)

Bachelor’s Degree in Education, Health Administration, Business, or related field (preferred)

Work Experience

1 year; Higher Education, Institutional Research, Compliance, or Administrative Coordination

Skills

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic familiarity with data entry and reporting tools.

Experience preparing materials for audits, accreditors, or site visits, including document collection and presentation.

Knowledge of survey tools or basic data analysis platforms (e.g., Qualtrics, Microsoft Forms, Google Forms, etc.).

Demonstrated attention to detail and the ability to handle sensitive information confidentially and accurately.

Prior administrative or coordination experience in an educational or healthcare setting.

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

+ Tuition assistance, professional development and continuing education support

_Benefits may vary based on the market and employment status._

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]