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Income Maintenance Worker 6

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Income Maintenance Worker 6

Salary

$60,236.80 - $92,913.60 Annually

Location

Des Moines - 50319 - Polk County, IA

Job Type

Full-time

Job Number

26-01284

Agency

400 Health & Human Services - Community Access Eligibility

Division

Health and Human Services - Community Access Eligibility

Opening Date

11/18/2025

Closing Date

11/30/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Bridget Schmitt - [email protected]

+ Description

+ Benefits

+ Questions

Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Financial, Food and Work Supports is seeking anIncome Maintenance Worker 6to join our team!

This is a high-level position requiring development, analysis, implementation and evaluation of regulations and rules for SNAP and other related programs.

The ideal candidate will be able to:

+ Express an understanding of the Federal SNAP and FIP Program

+ Review, develop, and manage policy

+ Review policy and program materials

+ Work with staff to identify computer system needs

+ Communicate with other agencies, advocate groups, and partners in the private sector.

Core Essential Functions:

+ Provide interpretation of policies and procedures through written or verbal communication to inquiries from Department staff, other agencies, public/elected officials, the media, and the general public. Review and approve program policy and procedural staff training, clarifications and other program materials created by others. Revise and simplify forms and program informational materials to meet customer needs. Review and approve proposed appeal decisions to ensure accuracy of the policy interpretation.

+ Develop, plan, coordinate, and write; administrative rules, Employees' Manual, response to draft legislation, waivers, and State Plan amendments in response to state and federal laws, regulations, and court decisions. Research, analyze, and evaluate program options and develop, recommend, and write proposals pertaining to federal mandates especially related to payment accuracy, timeliness, and the efficiency of program administration. Collaborate with state and federal partners, Department staff, and others during program audits and reviews. Keep thoroughly informed on proposed and current changes in law, regulations, and court decisions that affect Financial, Food and Work Support programs. This includes reviewing and commenting on proposed state and federal law or regulatory changes to ensure that impact can be determined and accurate revisions can be made promptly.

+ Develop and manage policies and procedures for Financial, Food and Work Support programs by coordinating activities and new or changed policies and procedures with other HHS programs/personnel, and coordinating with representatives of other state departments/agencies, advocate groups and with partners from the private sector. Assemble background information and resource data for program planning to lead and guide work groups composed of field staff as well as representatives of groups including but not limited to other state department staff, quality control staff and staff from other Divisions.

+ Identify computer system needs, in conjunction with the System Business Analyst, necessary to implement policy changes or improve program effectiveness.

+ Complete special projects of a complex nature as assigned by the supervisor. These assignments are designed to utilize those special skills of the employee and meet the Department's special needs.

Please note: The planned domicile for this position is the Lucas Building in Des Moines. However, we will consider extending to other domiciles based on candidates’ experience.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

+ Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!

+ Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).

+ Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).

+ Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.

+ Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.

+ Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.

+ Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here .

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

Selectives

280Human/Social Services Programs

6 months’ experience, 12 semester hours, or a combination of both directly related to human/social services. Experience generally obtained from either some level of government organization or a non-profit organization delivering these services. Must demonstrate exposure to the basic concepts of human/social services and related policies and procedures. Programs include those traditionally under the purview of the Department of Human Services, such as but not limited to:

• Child and family welfare

• Medicaid

• Entitlement programs

• Income maintenance

• Mental health

• Development disabilities

• Child support recovery

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

+ Five years of full-time work experience in a technical capacity in an income maintenance program (such as ADC, Foodstamps and Title XIX), two years of which was at the level of an Income Maintenance Worker 2 or above.

+ Five years of full-time professional-level work experience in social services program administration, program development, program research/evaluation or management.

+ All of the following (a and b):

+ One year of full-time work experience (as described in number one or two); and

+ A total of four years of education and/or full-time experience (as described in number one or two), where thirty semester hours of accredited college or university coursework in social services equals one year of full-time experience.

+ Current, continuous experience in the state executive branch that includes thirty-six months of full-time work as an Income Maintenance Worker 2.

+ Current, continuous experience in the state executive branch that includes twenty-four months of full-time work as an Income Maintenance Worker 3 or Income Maintenance Worker Supervisor 1.

+ Current, continuous experience in the state executive branch that includes twelve months of full-time work as an Income Maintenance Worker 4, Income Maintenance Worker 5, or Income Maintenance Worker Supervisor 2.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/IncomeMaintenanceWorker6-03095.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have two years of full-time work experience in a technical capacity in an income maintenance program such as ADC, Foodstamps and Title XIX at the level of anIncome Maintenance Worker 2 (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/IncomeMaintenanceWorker2-03089.pdf) or above? IF YES - How many ADDITIONAL - not used to count for the first portion of the question - years do you have of full-time work experience in a technical capacity in an income maintenance program such as ADC, Foodstamps and Title XIX?

+ I do not have the two years of required work at the level of an Income Maintenance Worker 2

+ I have the two years of required work and have less than one year of ADDITIONAL full-time work experience in a technical capacity in an income maintenance program such as ADC, Foodstamps and Title XIX

+ I have the two years of required work and have one year to less than three years of ADDITIONAL full-time work experience in a technical capacity in an income maintenance program such as ADC, Foodstamps and Title XIX

+ I have the two years of required work and have three years or more of ADDITIONAL full-time work experience in a technical capacity in an income maintenance program such as ADC, Foodstamps and Title XIX

04

Are you a current State of Iowa employee - executive branch? IF YES - Do you have: Three years of full-time experience in the classification of Income Maintenance Worker 2, for the State of Iowa OR Two years of full-time experience in the classifications of Income Maintenance Worker 3 or Income Maintenance Worker Supervisor 1 for the State of Iowa OR One year of full-time experience in the classifications of Income Maintenance Worker 4 or 5 or Income Maintenance Worker Supervisor 2 for the State of Iowa?

+ Yes - I have the required full-time experience in one of the above classifications for the State of Iowa

+ No - I do not have the required full-time experience

05

Do you have three years or more of full-time work experience in the following: Full-time work experience in a technical capacity in an income maintenance program such as ADC, Foodstamps and Title XIX AND/OR Full-time work experience in the classification of Income Maintenance Worker 2 AND/OR Full-time work experience in the classification of Income Maintenance Worker 3 AND/OR Full-time work experience in the classification of Income Maintenance Worker Supervisor 1, AND/OR Full-time work experience in the classification of Income Maintenance Worker 4 AND/OR Full-time work experience in the classification of Income Maintenance Worker 5 AND/OR Full-time work experience in the classification of Income Maintenance Worker Supervisor 2

+ Yes - I have three or more years of the combined work experience

+ No, I do not have at least three years of the combined work experience

06

Do you have five years of full-time professional-level work experience in social services program administration, program development, program research/evaluation or management?

+ Yes

+ No

07

Do you have one year of full-time experience in social services program administration, program development, program research/evaluation or management OR in a technical capacity in an income maintenance program such as ADC, Foodstamps and Title XIX? IF YES - Do you have an ADDITIONAL four years of combined experience (as described above) or post high school education in social services? 30 semester hours equals one year of experience.

+ Yes - I have the one year of experience required and an additional four years of the experience or post high school education in social services

+ No - I do not have the one year of experience required and an additional four years of the experience or post high school education in social services

08

Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both directly related to human/social services? Experience generally obtained from either some level of government organization or a non-profit organization delivering these services. Must demonstrate exposure to the basic concepts of human/social services and related policies and procedures. Programs include those traditionally under the purview of the Department of Human Services, such as but not limited to:

+ Child and family welfare

+ Medicaid

+ Entitlement programs

+ Income maintenance

+ Mental health

+ Development disabilities

+ Child support recovery

+ Yes

+ No

Required Question

Employer

State of Iowa

Agency

400 Health & Human Services - Community Access Eligibility

Address

Lucas State Office Building

321 E. 12th Street

Des Moines, Iowa, 50319

Website

https://hhs.iowa.gov/

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