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Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Your main tasks and responsibilities:

+ Reviews schedules, submits project specific documentation & maintains document tracking records

+ Revises documents per customer requests using knowledge and feedback from Project Manager and other departments as necessary.

+ Acts as liaison between Projects group and other departments to obtain information to complete project specific documents.

+ Maintains Projects calendar for special tests, witnesses, and Inspections.

+ Handles Project specific change orders in SAP and maintains all records

+ Support in the management of intercompany orders.

+ Expedite as necessary to secure customer satisfaction and on-time delivery.

+ Process warranty orders, customer complaints via CaWeb system, service notifications, service orders, return authorizations and credit memos

+ Coordinate with the factory and communicate with the sales offices regarding order status

+ Always acts in compliance with Sulzer Delegation of Authority, Sulzer Code of Business Conduct, and relevant legal requirements, including but not limited to export regulations.

+ Other duties as assigned

To succeed in this role, you will need:

+ Aptitude for learning and using SAP, STARS and ABSEL.

+ Excellent written and verbal communication skills in English language.

+ Meticulous in attention to detail and recordkeeping is required.

+ Knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Project and Outlook.

+ Willingness to travel as needed.

+ Positive attitude, self-motivated, excellent interpersonal communication, and time management skills. Ability to use judgment and discretion to make independent decisions. Team player.

What we offer you:

+ Competitive Paid Time Off (3 weeks to start)

+ 12 Company Paid Holidays per year

+ Annual Bonus Program

+ Full Medical, Dental, and Vision benefits

+ Company Paid Short Term and Long Term Disability, Company Paid Life Insurance

+ 6% 401K or Roth Company Match with Immediate Vesting

+ Company Paid Retirement Security Contributions following 1 year of employment

+ Tuition Reimbursement/Educational Assistance

Do you have a question about the role?

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

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