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SENIOR MANAGER, CYBERSERCURITY OPERATIONS

HYBRID POSITION | ONSITE THREE DAYS A WEEK AT JOSTENS’ CORPORATE OFFICE (MINNEAPOLIS, MN)

ABOUT YOU:

Join our team as the Senior Manager of Cybersecurity Operations, where you’ll take the lead in safeguarding our enterprise against evolving cyber threats. In this dynamic role, you’ll manage the Managed Security Services Provider (MSSP), incident response, endpoint security, email security, vulnerability management, security configuration standards, and related activities. You will also lead the incident response function, manage cybersecurity technologies, monitor and respond to cybersecurity alerts, develop security operations processes, provide best practice recommendations to stakeholders, and have a clear understanding of the current cybersecurity threat landscape. Ready to make an impact and protect what matters most?

WHAT YOU'LL DO:

Lead Cybersecurity Operations

+ Manage day-to-day SOC activities and MSSP partnership (24/7/365 coverage).

+ Drive incident response, containment, and remediation; lead tabletop exercises.

+ Develop and maintain runbooks for incident handling and escalation.

+ Oversee security incident triage, scope analysis, and impact assessment.

+ Publish reports and guidance on incident findings for stakeholders.

+ Track metrics, SLAs, and operational control effectiveness; drive automation.

Own Security Tools & Processes

+ Evaluate, select, and maintain MSSP, EDR, email filtering, vulnerability management, and other security tools and services.

+ Govern configurations for firewalls, endpoint security, and certificate key usage.

+ Monitor tool effectiveness and recommend improvements.

+ Collaborate with IT and business teams to align security solutions with requirements.

+ Stay current on emerging technologies and threat trends; advise on adoption.

+ Participate in policy development, risk governance, and risk assessments.

Drive Threat & Vulnerability Management

+ Develop and execute vulnerability management programs.

+ Conduct regular scans and hardening compliance checks for servers and network devices.

+ Monitor threat intelligence sources and recommend proactive mitigations.

+ Define and enforce secure system configurations and standards.

+ Partner with architects and engineering teams to ensure secure deployments.

Lead & Develop Your Team

+ Coach and mentor direct reports; foster skill development.

+ Manage hiring, performance reviews, and career growth.

+ Promote operational excellence and continuous improvement.

WHAT WE'RE LOOKING FOR:

+ Experience: 5+ years in cybersecurity, including 2+ years in operations leadership.

+ Technical Expertise: SOC management, incident response, vulnerability management, and security tools.

+ Certifications: CISSP, CISM, CCSP, or equivalent preferred.

+ Knowledge: NIST CSF, CIS, MITRE ATT&CK, ISO 27001, PCI DSS, SOC 2.

+ Skills: Strong communication, stakeholder engagement, and leadership ability.

+ Education: Bachelor’s in Computer Science, Information Security, or related field.

LOVE WHERE YOU WORK:

+ We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.

+ We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.

+ We believe in flexibility. We provide hybrid work options.

+ We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 8 company paid holidays, and family paid leave.

+ We care about your development. We support tuition reimbursement after 6 months of service.

+ We believe in pay transparency. The salary range is $115,000 to $145,000 with annual bonus eligibility.

APPLICATION DEADLINE: December 31, 2025

ABOUT US:

Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here (https://f.io/HIAsH659) .

ALL ABOUT TECHNOLOGY:

Our Technology organization combines planning, analysis, and development in combination with both enterprise retail and manufacturing platforms as well as custom development using primarily Java, web services, and web application frameworks like ReactJS/NodeJS. The Technology organization manages priorities through a centralized quarterly planning in close collaborative with business decision-making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Delivery is managed through typically an agile, two-week scrum or Kanban methodology leveraging a suite of Atlassian products. The Technology teams are structured organizationally to focus on key platforms and the business units that they. Though the utilization of best-in-class technical software, such as AWS, Tableau, SAP BPC, Oracle EBS, Salesforce, & Microsoft 360, you will get to play a critical role in determining technology solutions that steer our business. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our Technology Team has to offer at Jostens!

AMERICANS WITH DISABILITIES ACT (ADA):

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at [email protected] or (952) 830-3399.

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy