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Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

Full-time: 326 Orchard Park Road, West Seneca, NY

SUMMARY OF POSITION FUNCTION:

To provide clinical support services to Clinical Operations.

MAJOR DUTIES AND RESPONSIBILITIES:

+ Knowledge and demonstration of agency core values in day-to-day activities

+ Assures that the sites’ operation is in concert with the overall goals of the operating programs and Spectrum Human Services

+ Assists counselors in completing needed court and referral source reports

+ Assists counselors in completing monthly status update reports

+ Acts as liaison for forensic referral sources

+ Performs clinical activities as assigned including individual and group facilitation

+ Performs copying, filing, other office support functions

+ Runs and analyzes reports as directed by Managing Director of Clinical Operations

+ Conduct outreach as appropriate for clients with a pattern of missed appointments

+ Other duties as assigned

SKILLS/COMPETENCIES:

+ Must possess skill and knowledge related to: all facets of programmatic services

+ Work effectively on multiple tasks concurrently; communicate exceptionally well in writing and orally

+ Present a strong professional image

+ Exercise exceptionally good judgment

+ Must have computer skills, experience with all Microsoft products preferred

+ Demonstrate excellent leadership; meet deadlines and work under pressure

+ Must have sensitivity to individuals with disabilities and an ability to respond calmly to distress or upset in others.

EDUCATION REQUIREMENTS:

+ High School Diploma Required

+ Associate’s Degree in Human Services related field preferred

EXPERIENCE:

+ Not required

COMPENSATION: $15.90/hr - $19.33/hr