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Job Description

The Senior Billing Manager manages the billing function and workflows in support of the firm’s Corporate Department and strategically implements changes and improvements of the billing process and technology. This position is available as a hybrid work schedule (2-3x per week onsite) in Palo Alto, San Francisco, New York City, or Washington, D.C. Duties include the below:

-In collaboration with Finance Department management, lead efforts on the firm-wide Billing Improvement Project. Develop and execute initiatives in efforts to standardize and improve workflows and billing practices.

-Point of contact for Corporate Department billing set up, configuration, and support requests.

-Conduct training for new hires on Expert Billing and digital prebill tools.

-Conduct ongoing training and provide support for digital prebill tools for EAs, Members and other attorney prebill reviewers.

-Manage monthly billing workflow including timely prebill processing by finance team, follow up with Members and Departments on late prebills, and responsible for completion of all billing activities by monthly close.

-Ensure compliance, accuracy, and maintenance of matter billing schedules (monthly, milestone, end of project, etc.).

-Reduce aged WIP in line with firm Financial Policies.

-Initiate monthly prebill generation and prompt distribution of prebills to Members and other attorney prebill reviewers.

-Lead and oversee implementations including split billing, consolidated billing, task codes, matters plans, fixed fee billing in Aderant, and other duties as assigned by the Billing Director.

-Provide direction, coach, and manage the work of a team of 2-4 direct reports.

-Perform related duties as assigned or directed by supervisor.

-Maintain compliance with all firm policies and procedures.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-Bachelor’s degree required.

-7+ years of extensive experience with the billing and e-billing functions of a law firm.

-Experience with Aderant Expert Billing and BillBlast preferred.

-People-management experience.

-Advanced knowledge of Microsoft Excel.

-Strong service-oriented skills including excellent interpersonal and communication skills, including group session facilitation.

-Must be able to work in a fast-paced environment and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

-Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.