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**Title:** Quality Control Manager - WASS

**Location:** United States-Florida-Rockledge-AAR AGS Rockledge

**Job Number:** 17910

SUMMARY

Oversee and direct the quality organization. Has hiring and training responsibility for all department personnel and is responsible for working with Site managers to implement policies, practices and standards for the Quality Control function. Will plan, coordinate and direct quality control programs designed to ensure quality of products are consistent with established standards and meet regulatory compliance requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

+ Formulate and maintain Quality control objectives complementary to corporate policies and goals.

+ Interpret Quality Control philosophy to key personnel in organization.

+ Develop and implement the Quality Control plan.

+ Review all data obtained during all quality assurance-control activities to ensure consistency with company policies and procedures.

+ Develop new approaches to solve problems identified during quality assurance-control activities.

+ Prepare and present technical and program information to the management team.

+ Maintain a working knowledge of government and industry quality control codes and standards.

+ Lead investigations into customer complaints regarding quality, ensure systems are in place to address customer quality issues, returns, complaints.

+ Continuously develop and improve the adequacy of existing Quality Control procedures and processes.

+ Lead, mentor, and coach QC team by promoting a culture of quality awareness.

+ Maintain effective cross functional relationships

+ Direct management responsibility for the Global QC team, dotted line at the sites.

+ Manage Continues Improvement projects designed to positively impact the quality control function.

+ Work collaborative with Corporate and customer Quality Control to develop, implement and sustain a quality-based program that meets or exceeds the company and customer requirements.

+ Serve as a quality liaison with Corporate Quality and ensure consistent practices and deliverable meet quality standards.

+ Lead and guide improvement initiatives and make high-value improvements across the program.

+ Prepare, maintain, enforce, and update the Quality Plan to drive performance using ISO standards across all aspects of the Program.

+ Develop and implement program-specific process improvement initiatives.

+ Direct Quality training and implementation.

+ Prepare and submit functional area deliverable on schedule in accordance with requirements.

+ Empower workforce with stop work authority for quality breaches.

+ Ensure compliance with policies and procedures and provide guidance on related disciplines.

+ Seek, share and assist in institutionalizing best practices.

+ Establish and track progress toward meeting the goals and objectives of process improvement initiatives.

+ Ensure operational personnel comply with established and applicable policies and procedures.

+ Conduct audits, inspections to ensure compliance with policies and procedures and implement corrective actions as required.

+ Coordinate with Corporate Continuous Improvement functions as necessary

+ Participate in the identification and implementation of all continuous process improvement activities

+ Perform other duties as assigned.\#LI-SA1

Qualifications:

Required

+ Bachelors degree

+ Minimum 15 years of experience, with at least 8 years at the supervisory level.

+ In lieu of a bachelors degree, an additional 8 years relevant experience required or an Associates degree and an additional 4 years relevant experience.

+ This position requires experience in all aspects of technical manual production.

+ Must have an excellent overview of all governing military specifications as well as a broad knowledge of the TO production process from the receipt of the TMCR and source data through printing and distribution.

+ Must have general knowledge and skills of TO production processes similar to that of writers, editors, illustrators, and other functions.

+ Shall maintain, in hardcopy and or computer- based digital form, an up-to-date library of all related TO military specifications

+ Must have an excellent overview of all governing military specifications as well as a broad knowledge of the TO production process from the receipt of the TMCR and source data through printing and distribution.

+ Must have general knowledge and skills of TO production processes similar to that of writers, editors, illustrators, and other functions.

+ Position requires a U.S. Security Clearance.

+ Must have experience on aircraft fleet or similar types operated on this program.

+ Spanish Level L-2, R-2 required in LATAM Programs

+ FAA Airframe and Power Plant License required..

Preferred

+ Masters Degree in Business Administration or Management.

+ Experience in negotiation and customer support.

+ Ability to maintain strong customer relationships.

+ Lean Six Sigma Black Belt.

AAR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.