• Commercial Banking Client Representative 2

    US Bank (Hopkins, MN)


    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    Job Description

    The Collateral-Based Credit Representative (CBCR) plays a vital role in supporting Mortgage Warehouse customers by managing collateral processes, ensuring accurate data entry, and facilitating smooth financial transactions. This position requires strong attention to detail, excellent customer service skills, and the ability to work in a fast-paced environment.

     

    As a CBCR, you will serve as the primary point of contact for customers, providing exceptional service for day-to-day processes. You will be responsible for accepting, reviewing, verifying, and processing collateral packages to secure warehouse lines of credit. This includes accurately entering collateral data into the tracking system, filing new collateral, retrieving and shipping collateral to investors, and maintaining organized records. Additionally, you will process advance and paydown requests on warehouse lines of credit, review and release wires for loan closings, and handle incoming wires from investors. Daily responsibilities also include balancing all activity, reviewing and researching discrepancies, and clearing exceptions to ensure smooth operations and compliance.

    Basic Qualifications

    - High school diploma or equivalent

     

    - Two to four years of experience in financial services industry

    Preferred Skills/Experience

    - Excellent verbal, written, and interpersonal communication skills

     

    - Excellent customer service and problem resolution skills

     

    - Proficient computer skills, especially Microsoft Office applications

     

    - Experience with department-specific systems

     

    - Thorough knowledge of departmental and bank products and services

     

    - Basic accounting knowledge

     

    - Previous experience with warehouse lending

     

    Location expectations

     

    This role requires working from a U.S. Bank location five (5) days per week.

     

    M-F 730am-430pm

     

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    Benefits:

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

     

    + Healthcare (medical, dental, vision)

    + Basic term and optional term life insurance

    + Short-term and long-term disability

    + Pregnancy disability and parental leave

    + 401(k) and employer-funded retirement plan

    + Paid vacation (from two to five weeks depending on salary grade and tenure)

    + Up to 11 paid holiday opportunities

    + Adoption assistance

    + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

     
     

    E-Verify

     
     

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.25 - $28.32

     
     

    Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

     

    Posting may be closed earlier due to high volume of applicants.