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**Serving the needs of all families with young children,** Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

The Workforce & DC Communication Manager is responsible for ensuring effective labor planning, workforce optimization, and internal communication strategies across the Braselton Distribution Center. This role bridges operations, HR, and corporate communication teams to deliver clear, consistent, and timely information that supports engagement, efficiency, and business performance. The manager leads workforce planning processes, oversees scheduling and staffing analytics, and develops communication tools that keep associates informed and connected in a high-volume, multi-shift environment.

This role leads a team of up to 6 admins that support the building across workforce, communications, and engagement.

40% Workforce Management

- In partnership with Staff Planning, Talent Acquisition and Operations team, develop optimal workforce management strategy for non-peak and peak to meet DC needs while meeting budgetary needs.

- Participate in Peak Planning Cycle to provide Human Resources Talent Acquisition team hiring plans with sufficient notice for successful planning and execution.

- Oversee shift additions and reductions using automate platform and update team of progress

- Any other Workforce Management responsibilities management deems necessary

- Partner with Planning and Operational partners to ensure optimal staffing to achieve objectives

40% Braselton Communication Management

- Develop and lead the DC’s overall communications, including channels (email, start-up notes, monitors, meetings, emergency notifications), cadence, and formats.

- Partner with local DC Senior Management on internal communications with a focus on Braselton communications and incorporates broader enterprise messaging as needed.

- Partner with the Sr. Manager, Recruiting & Engagement on internal engagement initiatives and communication tools that drive connection across shifts and departments.

- Ensure DC and company initiatives are communicated accurately, timely, and effectively to the right stakeholders.

- Advise senior leadership on key themes, trends, and opportunities surfaced through communication feedback loops.

- Manage distribution lists and communication platforms (COSI, Emergency Notification System) in collaboration with HR and Operations.

- Lead community outreach and ensure consistent communication of company and DC initiatives across internal and external channels.

- Own and manage onsite food-service vendor relationships

20% Supply Management

- Oversee inventory levels, monitor stock availability, and ensure timely replenishment to avoid disruptions in the supply chain.

- Establish and maintain strong relationships with suppliers, negotiate contracts, and ensure consistent quality and delivery of goods.

- Analyze and improve supply chain processes to enhance efficiency, reduce costs, and support business goals.

We’d Love to hear from you if:

Must Have:

- 3+ years managing engagement and communication initiatives with large, diverse, hourly workforces

- Proven experience in multicultural and/or multilingual settings

- Exceptional verbal and written communication abilities, with expertise in engaging large, hourly workforces in multi-shift environments

- Keen eye for detail, branding, and aesthetic as it relates to associate-facing communications

- Advanced skills in MS Office (Excel, PowerPoint, Word, Teams)

- Strong strategic thinking with the capability to manage daily operations effectively

- Ability to influence and connect with internal and external stakeholders

- Skilled in planning, organizing, and prioritizing multiple concurrent projects

- Capable of thriving in a dynamic environment while maintaining focus on priorities

- Ability to work autonomously and make informed decisions

- Proven experience with accurate data handling and analysis

- Willingness to work across various shifts and extended hours as required by the business

Preferred Skills and Experience:

- Bachelor's degree or equivalent experience in recruiting and talent selection

- Experience leading non-exempt teams

- Prior experience community outreach and relationship management

- Bilingual in Spanish is a plus

Make a career at Carter’s:

Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._