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Program Manager I - Maintenance of Certification Program

The Program Manager I will provide the following duties:

Operational (day-to-day) management of the Maintenance of Certification Program:

+ Develop/oversee project management, ensuring all projects meet the standards of and are in compliance with the American Board of Medical Specialties’ Standards for Multi-Specialty Portfolio Programs and completed as approved by the SCH MOC Program Committee

+ Develop and implement systems to track metrics that quantify program performance against established goals and provide status reports and data to MOC Program Director and MOC Program Committee, make recommendations for performance improvements.

+ Plan, design, implement and analyze program content and ensure strategic alignment. Develop and manage organization and tracking of MOC Projects and MOC Program participation including timelines, process maps, project management plans, and scope of work; develop and track project costs as appropriate

Development and implementation of program communications:

+ Manage program level communications via hospital mechanisms to physicians, public, stakeholders, and internal staff; ensure that hospital communications are consistent with strategic plan and hospital goals

+ Develop and distribute regular and timely communications to update organization on MOC Program, coordinate communication efforts with Marketing/Communications team. This includes developing and distributing the MOC annual report.

+ Participate in development of MOC curriculum and project curriculum in tandem with MOC Director and MOC project leaders.

Develop and maintain relationships with industry representatives:

+ Develop and manage relationships with American Board of Medical Specialties, certifying boards, and peer MOC programs.

+ Participate in industry committees and represent the SCH MOC Program at industry events.

+ Cultivate relationships with funders, working in coordination with MOC Director and SCH Foundation staff to obtain industry and/or foundation support for MOC program.

+ Assist interested peer partners/sites in implementing Children’s-developed tools. Interface with relevant regulatory bodies (legal, IRB)

Develop and maintain standardized systems and materials to enhance MOC program effectiveness:

+ Evaluate improvement needs and implement as needed

+ Facilitate development of systems and processes to support MOC participation and MOC projects.

+ Create presentations and reports utilizing a variety of data sources and computer programs; ensure documents are timely, accurate and meet intended purpose

+ Identify and develop systems to support effective and efficient use of SCH MOC Program resources; ensure projects are prioritized to meet targets and deadlines; ensure established deadlines are met for development and implementation of materials and systems

+ Provide guidance to physicians in understanding MOC requirements and resources.

Partner with Department and Program Director on financial and human resouce management.

+ Participate in the development and manage of MOC’s annual budget

+ Provide daily support and leadership to MOC staff

+ Actively participate in the professional development of MOC staff

+ Highly engaged in assessing the team and its member performance including annual evaluations and continuous monitoring of staff

Required Education and Experience

Bachelor’s Degree in business, health care or related field or equivalent combination of education and experience.

Three (3) years experience in a lead role overseeing program/project management.

Three (3) years experience working on quality and process improvement projects with cross-functional teams; including data collection, analysis and reporting.

Proven record of project completion, program planning, execution and status reporting.

Experience leading committees, activities and staff.

Required Credentials

N/A.

Preferred

+ Experience with data collection, display, and use to inform quality improvement activities

+ Experience leading teams with physicians to engage in quality improvement activities

+ Experience managing and aligning quality improvement activities in a healthcare setting

+ Formal training and experience in quality improvement leadership

+ Formal training and experience in project management

Compensation Range

$97,665.00 - $146,497.00 per year

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors **.**

Benefits Information

Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits .

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.

As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Our Commitment

Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.