"Alerted.org

Job Description

We are seeking a Technical Business Analyst to support ongoing system integration efforts a central scheduling and staffing platform. This role is highly technical and detail-oriented, focused on behind-the-scenes coordination rather than client-facing responsibilities. You will work closely with engineering teams and multiple system owners to ensure seamless data mapping and integration across seven interconnected systems. Responsibilities include writing and managing in-system feature stories, which require a deep understanding of how each connected system will handle the feature within its own data structure and user experience.

Key Responsibilities:

• Lead and manage conversations around data mapping and system-to-system mapping.

• Facilitate discussions on data dictionaries, deltas, and base configurations.

• Ensure accurate mapping between systems to support application functionality.

• Support engineers in aligning with requirements and integration timelines.

• Coordinate multiple technical teams to achieve integration milestones.

• Understand and discuss API basics, types, and integration requirements.

• Work with teams on configurations, including certifications and work types.

• Write clear and detailed technical acceptance criteria for integration tasks.

• Maintain documentation for mapping processes and integration workflows.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

3+ years of experience in technical business analysis or similar roles.

Proven experience with data mapping between systems.

Strong ability to coordinate multiple technical groups toward shared goals.

Hands-on experience with APIs, integration types, and related technical concepts.

Skilled in writing technical acceptance criteria.

Experience using Azure DevOps to manage Epics, Features, and User Stories.