"Alerted.org

Job Description

Our client in the Southeastern Connecticut area is looking for a Telecom Specialist. This person will be supporting projects related to telephony infrastructure and evaluating new telecommunications solutions. This person will be supporting the engineering and field teams to manage any telecommunication moves, adds and changes. They will also be working with vendors for service orders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

2+ years of experience in a Telecom position

Knowledge of telephone systems (Frontier Preferred)

ServiceNow experience

Customer Service Experience/Strong computer skills IT Project management experience

Experience in IT Service delivery and ITIL framework

Working knowledge of IT business systems