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Henry Ford Health is seeking a Pharmacy Manager for our Revenue Cycle team. This full-time role plays a key part in ensuring strong financial stewardship of pharmaceutical across Henry Ford Health Clinical Delivery System.

GENERAL SUMMARY:

The Pharmacy Manager reports to Director of Pharmacy and works closely with the managers and staff in other areas of the department. He/she is responsible for planning, implementing and managing patient care related pharmacy services. He/she provides leadership for professional staff and provides overall assurance that pharmaceutical services meet patient care needs and are as economical as possible.

PRINCPLE DUTIES & RESPONSBILTIES:

+ The Pharmacy Revenue Cycle Manager is responsible for promoting optimal financial stewardship of pharmaceuticals across Henry Ford Health’s Clinical Delivery System and will lead the continued development, implementation, and optimization of pharmacy revenue operations, including managing the Pharmacy Infusion Patient Access & Practice Hub. This role leads key pharmacy initiatives supporting revenue integrity and reports within Henry Ford’s Pharmacy Enterprise Shared Services.

+ Financial Stewardship & Compliance: Oversee the development and maintenance of policies, procedures, and guidelines related to pharmaceutical coding, billing, pricing, charging, denial management, and collections. Ensure compliance with state, federal, and payer requirements to optimize reimbursement and financial outcomes. Collaborate with Finance and Decision Support to analyze proposed formulary changes for charge and revenue implications.

+ Charge Description Master (CDM) Oversight: Support oversight of the pharmacy CDM, ensuring accuracy, alignment with clinical workflows, and compliance with regulatory requirements.

+ Infusion Patient Access Hub: Support the development, integration, and growth of the infusion patient access hub providing seamless patient access, minimize claim denials, and resolve payer issues for infusion and injection therapies.

+ Data Analytics & Business Intelligence: Lead the design, implementation, and utilization of pharmacy business analytics to identify opportunities for revenue capture, audit readiness, and financial performance improvements. Provide actionable insights and strategic recommendations to pharmacy leadership and executive teams.

+ Education & Stakeholder Engagement: Direct systemwide education, training, and guidance for pharmacy and non-pharmacy teams on pharmaceutical revenue cycle principles, charge capture processes, and compliance best practices.

+ Denials Management & Process Optimization: Oversee pharmaceutical claim denials in partnership with Revenue Integrity and Compliance teams including root causes, develop corrective action plans, and implement strategies to reduce future denials.

+ Governance & Collaboration: Participate in Pharmacy Revenue Committee, contributing to formulary economic reviews and ensuring financial considerations are integrated into clinical and operational decision-making processes. Collaborate and support key stakeholders across the health system, including, but not limited to, hospital, medical group, finance, IT, and other key operational teams, as well as within the pharmacy enterprise.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

EDUCATION/EXPERIENCE REQUIRED:

+ Must have obtained an advanced degree (Pharm.D. or equivalent), completed a residency program approved by the American Society of Hospital Pharmacists, a fellowship in pharmacy, or have demonstrated a similar level of achievement in the practice of hospital pharmacy.

+ MBA, MHA, or advanced training in healthcare finance preferred

+ Minimum 2 years of leadership experience in managing teams and projects preferred.

+ Proven ability to develop and implement strategic initiatives.

+ Strong analytical skills with experience in data analysis and performance measurement.

+ Demonstrated experience in health system pharmacy operations, charge capture, revenue integrity, or financial analytics strongly preferred.

+ Knowledge of payer billing requirements, coding standards (HCPCS, NDC, CPT), and compliance regulations (CMS, OIG) desirable.

+ Certification in pharmacy revenue cycle management by American Society of Health-System Pharmacists (ASHP) required within 6 months of hire.

+ Must demonstrate leadership ability in working with and coordinating activities of others in developing improved pharmacy services.

+ Must demonstrate verbal and written communication skills which enable him/her to contribute effectively in the dissemination of information to all levels of health care personnel in the institution. He/she should likewise demonstrate a desire to contribute to the pharmaceutical literature.

+ Must demonstrate knowledge of progressive hospital pharmacy practice.

+ Must have a previous work history of reliability, dependability, and a willingness to assume additional responsibility.

+ Must be able to work with pharmacy students at all levels.

+ Should have completed research which demonstrates originality and investigative ability in an area of administrative and/or clinical pharmacy practice. The work should be suitable for publication in the pharmaceutical or medical literature.

CERTIFICATIONS/LICENSURES REQUIRED:

+ Must be licensed to practice pharmacy in the State of Michigan. Should be Board Certified in his/her area of specialty practice.

Additional Information

+ Organization: Corporate Services

+ Department: Pharmacy Admin - Product Line

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.