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Order Entry Specialist

Job details

General information

Entity

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.

Reference number

2025-167507

Job details

Domain

Performance and Support

Job field / Job profile

Customer services and support - Customer support & services management (CSSM)

Job title

Order Entry Specialist

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

Summary:

Responsible for processing incoming orders, ensuring accuracy and efficiency in data entry. As an Order Entry Specialist, you will play a critical role in ensuring our internal and external customers receive their orders on time and with the correct specifications.

Job Location: On site - Sarasota, FL

Essential Duties & Responsibilities:

•• Accurately input customer orders into our ordering system, ensuring all information is correct and up-to-date and process orders in a timely and efficient manner to meet customer delivery expectations.

• Monitor order status throughout the releasing process and work with designated personnel to ensure timely receiving. (Responsible to monitor incoming orders )

• Performs contract review of all orders for customer requirements to ensure is processed per negotiated requirements including quality and importing and exporting requirements are followed. (NFF, TAT, Cert requirement etc..)

• Resolve any issues that arise with customer orders including changes, cancellations, or discrepancies in the Repair Order.

• Maintain accurate data entry records and ensure the order processing system is updated in real-time.

• Responsible to ensure sales orders are entered into ERP system and / or Other Support databases.

• When applicable validate that parts required are enter into the ERP based on technician inputs (MRO)

• Participate in continuous process improvement initiatives to ensure maximum efficiency in the order entry process.

• Maintain all required archives per SAFRAN record retention policy accordingly to the Quality Management System and Customer requirements.

• Responsible to update ERP system in a timely manner for all customer changes request and ensuring demand alignment is flow down with detailed order management. ( Customer Master Data)

• Outbound (and occasionally inbound) logistics of the product and parts. Delivery (MRO)

• Outbound and inbound management of subcontracted parts. (MRO)

• Communicate and follow up internal activities with the functional teams involved in achieving customer commitments.

• Assures compliance with all export control regulations- ITAR

• Fundamental understanding of government orders rated

• Fundamental understanding of FAA requirements for repair.

• Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture.

• Perform other administrative duties as assigned.

• May be required to work extra hours, including evenings and nights, during business peaks, with regular and predictable attendance being essential.

Candidate skills & requirements

Basic Qualifications :

• As minimum Technical Degree from an accredited institution and 2 years related experience

Or In lieu of a degree, a minimum of 2 years' experience in Customer and/or Sales or similar industry.

• Proven experience as an order entry specialist or similar position with experience in customer service or related fields

• Excellent attention to detail and accuracy in data entry

• Strong organizational and time-management skills to manage multiple priorities and tasks simultaneously

• Excellent communication and active listening

• Experience on data entry

• Must adapt to various software programs

• Flexibility

• MS Office skill are required

Knowledge/Skills:

• Agility to problem solving

• Ability to work independently as well as part of a team

• Ability to manage multiple accounts and tasks concurrently.

• Capable of working in a deadline-oriented environment.

• Comfortable working in a fast-paced environment with tight deadlines

• Team work skill

Work Environment:

Manufacturing setting in an office space.

Physical Demands:

80% Mobility/ 20% Stationary

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description does not constitute a written or implied contract of employment.

This position requires access to technologies and hardware subject to US national security based export control requirements. All applicants must be US Persons (8 USC 1324b (a) (3)), or otherwise authorized by the U.S. Government. No company sponsorship will be offered.

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status.

SAFRAN Electrical and Power is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: 941-210-8648. We will decide on your request for reasonable accommodation on a case-by-case basis

Annual salary

NA

Job location

Job location

North America, United States, Florida, Sarasota

City (-ies)

Sarasota

Applicant criteria

Minimum education level achieved

High School Diploma/GED Equivalent

Minimum experience level required

More than 3 years

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

Yes