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Security Site Supervisor - Rochester, NH

**Pay Rate:** $22.36/hr

**Shift:** Monday–Friday, 3PM-11PM, with availability for additional hours as needed.

**Site Hours:** 128 hours weekly

**Location:** Rochester, NH

Securitas Security Services is seeking a dedicated and motivated Site Supervisor to oversee operations at an established client site in Rochester, NH. This is a strong opportunity for someone in the field looking to take the next step into leadership.

Essential Functions

+ Supervises Security Officers, Lead Officers, and other assigned personnel at one or more posts; ensures post orders are followed, patrols/rounds are completed, and all reports are properly filed.

+ Responds to incidents and notifies appropriate client representatives and authorities in emergency situations.

+ Coaches, counsels, and disciplines personnel appropriately; documents all coaching and disciplinary actions; consults with company management as needed.

+ Trains security staff and reviews post orders and assignment details with subordinates.

+ Assists with submission of payroll and personnel information as designated by management.

+ Ensures adequate coverage of all posts in coordination with company management or designated representatives.

+ Conducts regular site inspections and meets with officers to outline expectations, tasks, and responsibilities.

+ Serves as the primary point of contact for the client—meeting as scheduled or as needed to confirm security requirements are being met and delivering high-quality customer service.

+ Implements security protocols, policies, and procedures tailored to the specific needs of the Rochester site.

+ Monitors ongoing security operations and responds promptly to incidents, including coordination with emergency services when necessary.

+ Maintains accurate and detailed logs of activities, incidents, schedules, and personnel documentation.

+ Prepares and submits all required written reports to management and client contacts.

+ May perform Security Officer duties in accordance with post orders and company policies.

+ Performs supervisory duties aligned with company policy and applicable law, including interviewing, onboarding, training, scheduling, performance evaluation, coaching, addressing complaints, and making hiring/termination recommendations.

Education & Experience

+ High School Diploma or GED required.

+ Two years of related experience, or an equivalent combination of education and experience determined sufficient by the company.

+ Minimum two years of retail experience preferred.

+ Must meet and maintain all licensing requirements for Security Officers.

Competencies

+ Leadership, professionalism, and the ability to motivate and guide teams.

+ Proactive, adaptable, and approachable demeanor.

+ Strong alignment with Securitas core values: Integrity, Vigilance, Helpfulness.

+ Working knowledge of security operations, patrol methods, safety controls, and inspection practices.

+ Ability to learn quickly, follow written/oral instructions, and manage multiple priorities.

+ Excellent interpersonal and customer service skills; ability to interact with clients across varied environments and cultures.

+ Strong organizational and written communication skills, with the ability to draft routine reports and logs.

+ Ability to maintain composure, especially under pressure or during unusual circumstances.

Working Conditions (Physical & Mental Demands)

+ Must be able to perform all essential functions with or without reasonable accommodation.

+ Frequent interaction with staff, clients, the public, and authorities; may involve urgent situations requiring quick judgment.

+ Exposure to stressful scenarios, including confronting unauthorized individuals.

+ Must pass background checks, drug screening, and behavioral assessments, and meet all licensing requirements.

+ May be required to work overtime without advance notice.

+ Regular use of computers and security control systems.

+ Frequent sitting, standing, and walking—including stairs, inclines, and uneven terrain.

+ Occasional reaching, kneeling, stooping, crouching, or crawling.

+ Frequent lifting/moving up to 10 lbs; occasional lifting up to 25 lbs.

+ Clear communication abilities (seeing, hearing, speaking, writing) are required.

+ Use of a vehicle may be required.

+ Potential exposure to inclement weather and environments requiring protective gear.

+ Handling of sensitive and confidential information may be required.

EOE/M/F/Vet/Disabilities

\#NorthernNE

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

+ Retirement plan

+ Employer-provided medical and dental coverage

+ Company-paid life insurance

+ Voluntary life and disability insurance

+ Employee assistance plan

+ Securitas Saves discount program

+ Paid holidays

+ Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.