• Customer Service Representative II

    Belcan (Van Nuys, CA)


    Customer Service Representative II

     

    Job Number: 361413

     

    Category: Help Desk / Support

     

    Description: Job Title: Customer Service Representative II

     

    Zip Code: 91406

     

    Duration: 6 Months

     

    Pay Rate: $23 - $25/hr.

     

    Keyword's: #VanNuysjobs; #CustomerServiceRepresentativejobs;

     

    Start Date: Immediate

    Job Summary:

    Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.

    Duties:

    • Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.).

    • Answer customer inquiries in a timely manner.

    • Maintain customer relations.

    • Remedy customer issues.

    • Communicate and coordinate with internal departments.

    • Act as backup for front desk (i.e., covering phones, greeting visitors).

    • Cold call customers; Work with customers to understand and anticipate future needs.

     

    Experience: 2-4 years

     

    Education: Requires a high school diploma or equivalent.

     

    • Has developed knowledge and skills through formal training or considerable work experience

    • Entry level often for those with work experience in the skill area

    • Works within established procedures with a moderate degree of supervision

    • Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions

     

    Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

     

    Minimum Experience (yrs): 2-4

     

    Required Education: High School Diploma

    Benefits:

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