"Alerted.org

RevOps Business Partner - XDR

Job Description:

We are seeking a knowledgeable and collaborative RevOps Business Partner – XDR to help advance the operational effectiveness of our go-to-market organization across the U.S. and Canada. In this role, you will work closely with XDR leadership to shape the strategy and support the performance of our BDR, SDR, and ADR teams, ensuring strong alignment to business objectives and revenue goals.

This hybrid position requires three days per week in our Atlanta (Ponce City) office to support effective partnership with cross-functional teams.

As a trusted advisor to GTM leadership, you will apply a data-driven and structured approach to optimizing processes, improving performance, and enabling consistent execution across the XDR organization.

Key Responsibilities:

•𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 & 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲:

• Define and execute the strategic vision for the XDR organization (BDR, SDR, ADR) alongside XDR Leadership, ensuring alignment with company goals and revenue targets for the USA and Canada.

• Collaborate with sales and marketing leaders to optimize pipeline generation and qualification processes.

• Drive the adoption of best practices across the XDR team to ensure high performance, consistency, and scalability.

• Serve as a trusted advisor to GTM leadership by providing actionable insights and recommendations to accelerate growth.

• SDR Operations Management

• Direct the XDR Squad to ensure a focused operational direction for the XDR Org. The squad comprises Managers, Senior Manager, and Directors across Enablement, RTR, Marketing, GTM Technology, Business Systems / IT, ABX (and others).

• Oversee the day-to-day operations of the XDR organization, ensuring optimal lead management, qualification workflows, and quota distribution and attainment.

• Develop and refine XDR metrics and KPIs to track performance and ensure pipeline coverage for sales teams.

• Implement and maintain effective territory and account assignment strategies to maximize coverage and productivity.

• Define and drive XDR onboarding, training, and enablement initiatives in partnership with Sales Enablement and HR teams.

• Own key capacity modelling for XDR teams and opportunity forecasting.

• Manage a direct team of analysts and ensure appropriate coverage and support is given to the XDR leadership / organization.

•𝐞𝐯𝐞𝐧𝐮𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐒𝐲𝐬𝐭𝐞𝐦𝐬

• Direct the various cross functional teams to ensure the revenue operations tech stack (e.g., Salesforce, Outreach, Chorus, ZoomInfo, LinkedIn Sales Navigator) operates with the most efficient workflows and accurate reporting.

• Partner with marketing operations to ensure seamless lead handoff process and alignment on campaign strategies.

• Build and maintain dashboards and reports that provide clear visibility into XDR performance, pipeline health, and ROI metrics.

• Conduct regular pipeline reviews and forecasting to identify risks and opportunities for optimization.

•𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 & 𝐒𝐜𝐚𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲

• Analyze the entire XDR funnel to identify bottlenecks, inefficiencies, and growth opportunities.

• Lead initiatives to streamline processes, improve data hygiene, and ensure alignment between sales and marketing teams.

• Develop and document scalable processes to support XDR growth.

•𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

Required Skills & Experience

• 6+ years of experience in revenue operations, sales operations, or a similar role in a SaaS organization, with 3+ years leading XDR or inside sales teams.

• Proven track record of driving operational excellence and achieving revenue goals in high-growth SaaS environments.

• Expertise with sales and marketing tools, including CRM systems (Salesforce), sales engagement platforms (e.g., Outreach), and BI tools (e.g., Tableau, PowerBI, Looker).

• Deep understanding of XDR processes, lead management, and pipeline generation strategies.

• Strong analytical skills with the ability to interpret data, derive insights, and make data-driven recommendations.

• Excellent communication, leadership, and collaboration skills.

•𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

• Experience managing RevOps for SaaS businesses across multiple geographies, particularly the USA and Canada.

• Deep knowledge of multi funnel demand generation strategies, including account-based marketing (ABX).

• Proven ability to scale revenue operations in a rapidly growing company.

This role is not open to visa sponsorship. Candidates must have current work authorization for the location listed to be considered.

#LI-BB1

Function:

Customer Operations

Country:

United States

Office Location:

Atlanta

Work Place type:

Hybrid

Advert

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out [email protected].

Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.