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Compensation Amount:

17.00 USD Hourly

Job Summary:

The Houseperson maintains clean, orderly, and attractive public areas within the unit and responds to guests’ requests in an efficient and pleasant manner.

Job Description:

ESSENTIAL FUNCTIONS

+ Ensure assigned areas are clean and neat as directed by management.

+ Deliver supplies to assigned areas of facility.

+ Mop and clean all floors in assigned areas, as needed.

+ Clean all hall railings, marks on wallpaper, stairwells, and lockers.

+ Pull trash from trash receptacles. Replace trash bags as needed. Clear trash from tables and floors/grounds.

+ Refill paper napkins, eating utensils, salt and pepper and any other depleted condiments in the Food Court.

+ Instruct guests not to leave personal belongings under or on tables in the main chalet. Remove items left to appropriate racking.

+ Set up and breakdown chairs, tables and other items used for production of events in front-of-house, ceremony locations, reception venues, meeting spaces and any outside space as directed by management.

+ Following the completion of events, as directed, clean-up and organize supplies.

+ Seasonally store and relocate food and beverage items as determined by management.

+ Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

+ Partial High School education; High School Diploma/G.E.D. equivalent preferred.

+ Strong sanitation habits.

+ Strong customer service abilities; actively looks for ways to assist customers and coworkers.

+ Ability to recognize when a problem has occurred and communicate it to management.

+ Ability to work independently and as part of a team.

PHYSICAL AND MENTAL REQUIREMENTS

+ Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

+ Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.

+ Ability to stand for the entire work day and to climb steps regularly.

+ Withstanding temperature extremes in indoor and outdoor environments.

+ Reading and writing work-related documents in English.

+ Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

+ Constantly communicates and receives verbal communication with other employees in a fast-paced environment.

+ Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

+ Standard commercial automatic dishwashing equipment.

+ Cleaning Supplies (including detergents, chemicals, mops, brooms, scourers, hand towels, etc.).

Join our team and help create a clean, welcoming, and comfortable environment for every guest. Giants Ridge, managed by Guest Services, Inc., is looking for a dependable, service-oriented Houseperson to support the daily operations by maintaining tidy public spaces, assisting guests, and helping prepare event areas throughout the resort. This role is perfect for someone who enjoys hands-on work, takes pride in cleanliness, and thrives in a guest-focused setting.

Why Work at Giants Ridge?

+ Comprehensive Health Coverage – Stay covered with medical, dental, vision, life and disability insurance, plus access to an Employee Assistance Program (EAP) for additional support. We also offer HSAs, FSAs and more to help you manage healthcare costs.

+ Retirement Savings – Play for your future with our 401(k) retirement plan, featuring a company match to help you build financial security.

+ Paid Time Off – Take time to rest, relax and recharge with generous PTO.

+ Mountain Perks – Enjoy free employee passes and discounts for your family so you can hit the slopes and trails all season long!

+ Exclusive Golf Privileges – Hit the greens with complimentary golfing at our two championship golf courses.

+ Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.

+ Work with Friends – Join a fun, supportive team where every day feels like an adventure.

+ Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.

+ And More! – Additional perks and surprises that make Giants Ridge a great place to work!

Giants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota’s Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer is filled with world-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more. Spring and fall seasons are the perfect transitions to the next season of outdoor adventure.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.