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*Description*

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career.*

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*Summary:*

The primary function of the Front Desk Receptionist is to greet, monitor, and grant access to appropriate visitors to the Nuvance Health Corporate Headquarters. The Receptionist adheres to all system policies including patient confidentiality while helping to direct visitors to their proper destination. Supports visitors in an efficient, courteous and friendly manner, creating a positive first impression.

*Responsibilities:*

1. Greets visitors and maintains visitor logs, demonstrating a courteous and friendly manner when assisting visitors and the general public.

2. Answer and direct phone calls.

3. Completes security procedures such as issuing badges or visitor passes, adhering to visitor restrictions and confidentiality.

4. Performs administrative activities such as booking meeting rooms, arranging transportation, receiving, delivering, and sending mail and packages.

5. Responds to internal and external inquiries.

6. May provide back up for clerical projects or route phone calls.

7. Assists with planning and coordinating office-wide processes such as facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders.

8. Maintain a clean and organized reception area.

9. Manage inventory and places orders for office equipment, supplies, or provisions.

10. Processes invoices

11. May act as backup for phone coverage or assist with events and other special projects.

12. May be responsible for performing company database or system administration tasks, including data input, reporting, user support, and upgrades.

13. Addresses routine day-to-day problems or coordinates with stakeholders to obtain solutions.

14. Identifies, communicates, and escalates emergencies and crises to the appropriate employee(s).

15. Maintains and models the organization�s values.

16. Demonstrates regular, reliable and predictable attendance.

17. Performs other duties as required.

*Education Skills Experience*

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• Fluent in reading, writing and speaking English

• High School Diploma or equivalent required

• Ability to deal with people courteously and professionally

• Proficiency in basic Microsoft Office software

• Minimum 1 year job related experience in a customer service-oriented position

• Ability to communicate in Spanish a plus

• Demonstrated ability to maintain a high level of confidentialityWith strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!

Working Conditions:

Manual: Little or no manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Nuvance Health

Org Unit: 1790

Department: Corporate Expense - Hr

Exempt: No

Salary Range: $18.13 - $34.50 Hourly

We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.