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About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Compensation Range

Hourly: $20.90 - $26.90 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to meet critical deadlines in the department to make sure important files are delivered to and received from the appropriate systems in a timely manner.

If you’d like a job where you can help keep money flowing quickly and efficiently, this might be the job for you. As a Payment Specialist you’ll be responsible for meeting critical deadlines in the department to make sure important files are delivered to and received from the appropriate systems in a timely manner. You’ll also work with Commercial Customer Support and Treasury Services to respond to customer inquiries and help to resolve any problems. If you’re a stickler for details and are good at working fast, we’d love to talk.

Work Schedule

+ Monday - Friday 8:00 AM - 5:00 PM

Essential Functions

+ Responsible for all tasks for department files that are ready for processing

+ Ensure critical deadlines are met and all files are delivered and/or received in a timely manner

+ Set up and maintain customers

+ Work with internal teams to respond to any customer questions and resolve any problems

+ Handle any customer inquiries regarding department products

+ Investigate when files are not delivered promptly and distinguish the cause by working with Information Technology (IT), management, and/or vendors to locate problems and solutions

+ Determine if late files should be accepted

+ Perform special projects assigned by management

+ Train other staff members on department functions

+ Perform other duties as assigned

Knowledge Skills & Abilities Required

+ Basic knowledge of bank operations

+ Basic understanding of Mainframe/TSO facilities

+ Basic analytical and problem-solving skills

+ Strong typing skills

+ Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

+ Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

+ Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

+ Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

+ High School Diploma or equivalent combination of education and experience required. Associates degree preferred

+ 1+ year banking operations experience required

+ Experience with ACH processing rules and regulations preferred

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Payment Specialist or Senior Payment Specialist level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $20.90 to $26.90 per hour .

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce) Inclusion at Commerce How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.