• AR/collections Associate

    Aston Carter (La Vergne, TN)


    Job Title: AR/Collections AssociateJob Description

     

    Under the guidance of the Credit and Collections Supervisor/Manager, the AR/Collections Associate is committed to representing the company in a professional and courteous manner. This role involves contacting customers to collect on past due invoices and resolving any open issues, such as credits, unapplied cash, and disputes.

    Responsibilities

    + Contact customers regarding past due balances and document all pertinent information (approximately 50 calls per day).

    + Communicate with field personnel concerning past due invoices and disputes.

    + Research and reconcile all open issues, including credits, unapplied cash, misapplied cash, and disputes.

    + Send correspondence, such as letters and statements, via mail or fax.

    + Update account changes with the appropriate department.

    + Place or release customer account holds as necessary.

    + Collaborate with collection agencies to assign accounts and respond to inquiries.

    + Provide management with the status of past due accounts.

    + Perform other essential duties as assigned by the supervisor.

    Essential Skills

    + 1+ years of Accounts Receivable experience in a mid-sized company.

    + 1+ years of prior collections experience, preferably in business-to-business settings.

    + Proficiency in Microsoft Excel, including formulas, VLOOKUP, and Pivot Tables.

    + High school diploma or equivalent.

    + Ability to type 35 words per minute and be on the phone 90% of the workday.

    + Background in distribution or manufacturing is preferred.

    Additional Skills & Qualifications

    + Excellent oral and written communication skills.

    + Strong research abilities for reviewing customer accounts and resolving matters.

    + Demonstrated ability to make quick and accurate decisions.

    + Effective interpersonal skills for communication with customers, vendors, employees, and management.

    + Ability to manage multiple tasks with changing priorities.

    + Capacity to work under pressure and adapt to a changing environment.

    Work Environment

    This position is based in a corporate office environment and is 100% on-site. The standard working hours are Monday through Friday, 8:00 AM to 4:30 PM or 7:30 AM to 4:00 PM.

     

    Job Type & Location

     

    This is a Contract position based out of La Vergne, TN.

    Pay and Benefits

    The pay range for this position is $23.00 - $24.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in La Vergne,TN.

     

    Application Deadline

     

    This position is anticipated to close on Dec 4, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.