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Description

Marathon Petroleum is looking for a network operations center (NOC) support technician for their Midstream OT support team (OTRC). Previous experience within a NOC, and Cisco Routing and Switching experience are required. Experience with Network Monitoring tools like Solar Winds and ITSM/ticketing systems like ServiceNow are also requirements. Staff must possess excellent communication skills as they will work directly with non-technical business clients and field / system / network engineers that work in oil and gas facilities / field offices. Experience with system administration is a plus. The staff must be proactive, self-starting, and able to work with minimum supervision. The OTRC Tier 1 - OT NOC Administrator serves as the first line of defense for Operational Technology (OT) systems, providing real-time monitoring, incident response, and basic troubleshooting. This role ensures system availability and performance while escalating complex issues to Tier 2 or engineering teams. Candidate will understand how to use ticketing systems, understand information displayed in red light/green light dashboards, and follow documented troubleshooting processes. Typical tasks include verifying power to network devices, engaging carriers for circuit support, verifying service is fully restored and escalating to higher tiers as needed. A general understanding of network topologies is required. Key Responsibilities: Monitoring & Incident Response • Continuously monitor OT systems (SCADA, PLCs, HMIs, and related infrastructure) using established tools • Respond promptly to alarms, alerts, and incidents within defined SLAs • Perform initial troubleshooting to resolve common technical issues and minimize downtime System/Network & Application Support • Provide basic support for OT servers/network and applications, including patching and performance checks • Assist with routine maintenance tasks to ensure system health Documentation & Reporting • Maintain accurate records of incidents, actions taken, and resolutions • Update operational documentation and procedures as needed • Generate routine reports on OT system performance and availability Escalation & Collaboration • Escalate unresolved or complex issues to Tier 2 or engineering teams following established protocols • Collaborate with cross-functional teams to implement changes and enhancements

Skills

Ccna, Noc, Network monitoring, Network operations center, Network operations, Operational Technology, OT, routing and switching, routers and switches, Tcp/ip, Network engineering, Router, Network infrastructure, Cisco routers, switches, Firewall

Top Skills Details

Ccna,Noc,Network monitoring,Network operations center,Network operations,Operational Technology,OT,routing and switching,routers and switches

Additional Skills & Qualifications

Qualifications • Associate’s degree or equivalent experience in a technical field (e.g., Computer Science, Electrical Engineering) • Experience in a Network Operations Center (NOC) or similar environment, preferably with OT systems • Proficiency with monitoring and alerting tools • Strong understanding of networking (TCP/IP, VLANs, routing, switching) • Familiarity with Windows Server administration is a plus • Effective communication and teamwork skills. • Willingness to work rotational shifts (nights, weekends, holidays) • Industry certifications (CompTIA Network+, CCNA, ISA/IEC 62443) are a plus

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of San Antonio, TX.

Pay and Benefits

The pay range for this position is $35.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Antonio,TX.

Application Deadline

This position is anticipated to close on Nov 25, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.